Canon imageRUNNER C5051 ADVANCE Maintenance Manual

Also see for IMAGERUNNER ADVANCE C5030: User guide Brochure & specs Manual Specification User guide

Contents

Canon imageRUNNER C5051 ADVANCE Maintenance Manual Manual pdf 141 page image

2TroubleshootingList of Error Messages 2-69Cleaning the drum... Please wait a moment...Cause The machine is in the process of cleaning the drum.Remedy Wait for the machine to finish cleaning the drum. When cleaning is complete, printing automatically resumes.This number has not been registered. Enter the number again.Cause The Department ID and password you entered are not registered.Remedy Contact the system manager of your Department for the correct Department ID and password.List of Error Codes without MessagesIf a job or operation does not complete successfully, check the error code, and perform the necessary operations accordingto the error code displayed. You can check the error code on the Details screen when you press [Log] on the Status Monitor/Cancel screen. (See e-Manual > Status Monitor/Cancel.)If a send, receive, or fax job does not complete successfully, the error code is printed in the Results column on the ActivityReport and Send Report. However, if a send job is cancelled, “STOP” is printed in the Results column on the Send report. (Seee-Manual > Settings/Registration.)Perform the necessary procedures according to the error code.# 001Cause 1 Different sized originals were scanned without setting the Different Size Originals mode.Remedy Set the Different Size Originals mode, and then try scanning again.Cause 2 Different sized originals were scanned in the 2-Sided Original without setting the Different Size Originals mode.Remedy Set the Different Size Originals mode, and then try scanning again.