Canon imageRUNNER ADVANCE 6055 Maintenance Manual

Also see for imageRUNNER ADVANCE 6055: Media guide User guide Manual User guide

Contents

Canon imageRUNNER ADVANCE 6055 Maintenance Manual Manual pdf 112 page image

List of Error Messages2-542TroubleshootingList of Error Codes without MessagesIf a job or operation does not complete successfully, check the error code, and perform the necessary operations according tothe error code displayed. You can check the error code on the Details screen when you press [Log] on the Status Monitor/Cancelscreen. (See e-Manual > Status Monitor/Cancel.)If a send, receive, or fax job does not complete successfully, the error code is printed in the Results column on the Activity Reportand Send Report. However, if a send job is canceled, “STOP” is printed in the Results column on the Send Report. (See GettingStarted.)Perform the necessary procedures according to the error code.# 001Cause 1 Different sized originals were scanned without setting the Different Size Originals mode.Remedy Set the Different Size Originals mode, and then try scanning again.Cause 2 Different sized originals were scanned in the 2-Sided Original without setting the Different Size Originals mode.Remedy Set the Different Size Originals mode, and then try scanning again.# 009Cause 1 There is no paper.Remedy Load paper. (See “Loading Paper,” on p. 1-3, “Loading Paper,” on p. 1-16.)Cause 2 The paper is not loaded correctly in the paper source.Remedy Set the paper properly. (See “Loading Paper,” on p. 1-3, “Loading Paper,” on p. 1-16.)# 037Cause 1 Documents could not be received because there was insufficient memory available.Remedy Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (Seee-Manual > Fax/I-Fax Inbox and Access Stored Files.)# 099Cause1 The current job was interrupted.Remedy Try processing the job again.Cause2 An error occurred because the main power switch was turned OFF while a job was being processed.Remedy Check to see if the main power switch is turned ON. Try processing the job again, if necessary. (See e-Manulal > Before You StartUsing This Machine.)# 401Cause The memory media, server, or Advanced Box became full, or the maximum number of files that can be saved in the root directory(the top folder inside the memory media) was reached.Remedy Delete unnecessary files in the memory media, server, or Advanced Box, or create a new folder and move existing files to thatfolder to organize the files in the root directory.