Troubleshooting64Print Quality is Poor or Contains ErrorsProblem Possible Cause Try ThisInk does not ejectproperly/Printing isBlurred/ Colors areWrong / WhiteStreaks appearInk tank is not seatedproperly/Ink tank isemptyCheck that the ink tanks are firmly seated in the print head and reseat them ifnecessary.Check that the correct ink tanks are installed and that they are in the correctorder.See "Replacing an Ink TankReplacing an Ink TankReplacing an Ink TankReplacing an Ink Tank" on page 44.Check to see if all the orange tape has been peeled off as shown in (1). If apart of the orange tape remains as shown in (2), remove it thoroughly.If an ink tank is empty, replace the ink tank. See """"Replacing an Ink TankReplacing an Ink TankReplacing an Ink TankReplacing an Ink Tank" onpage 44.Print head ismisaligned Align the print head.See """"Aligning the Print HeadAligning the Print HeadAligning the Print HeadAligning the Print Head" on page 57....Print head nozzlescloggedPrint the nozzle check pattern to check for uneven ink output.See """"Printing the Nozzle Check PatternPrinting the Nozzle Check PatternPrinting the Nozzle Check PatternPrinting the Nozzle Check Pattern" on page 50....When a specific color is missing from the nozzle check pattern, clean the printhead.If ink supply is uneven: See """"Print Head CleaningPrint Head CleaningPrint Head CleaningPrint Head Cleaning" on page 53.Media not loaded withthe print-side upCheck that your paper is loaded with the correct print side facing up.Incorrect paper typeOn the MainMainMainMain tab, confirm that the Media TypeMedia TypeMedia TypeMedia Type selected matches the paperloaded.In the PrintPrintPrintPrint dialog box, Select Quality & MediaQuality & MediaQuality & MediaQuality & Media from the pop-up menu, andthen confirm that the Media TypeMedia TypeMedia TypeMedia Type selected matches the paper loaded.Print Quality not setproperlyBe sure to set the Print QualityPrint QualityPrint QualityPrint Quality setting to HighHighHighHigh for Windows or FineFineFineFine forMacintosh.On the MainMainMainMain tab, click HighHighHighHigh for the PrintPrintPrintPrint QualityQualityQualityQuality setting.When you cannot choose the HighHighHighHigh setting or when the print quality does notimprove, select CustomCustomCustomCustom, click SetSetSetSet, and then adjust the QualityQualityQualityQuality bar for higherprint quality.1. Select ManualManualManualManual in the Print ModePrint ModePrint ModePrint Mode pull-down menu in the PrintPrintPrintPrint dialog boxand then click DetailsDetailsDetailsDetails.2. Click the QualityQualityQualityQuality icon and then drag the Print QualityPrint QualityPrint QualityPrint Quality slide bar to the FineFineFineFineend.Note Follow the instructions packaged with your specialty media forloading and handling.