355TroubleshootingAn Error Message AppearsCheck 4 IS THERE SUFFICIENT FREE SPACE ON THE HARD DISK ?An error may occur if there is not enough free space available on the harddisk.Check the amount of free space on the hard disk.If there is little free space available on the disk, delete any unneeded files.Checking the amount of free space on hard diskCheck 5 IS THERE A PROBLEM IN THE FILE YOU ARE TRYING TO PRINT ?If these errors occur only when you try to print a particular file, there may bea problem in the file or the application program. Rebuild the file and tryprinting it again.If there is no problem with the new file, the old file was probably faulty.If the same error occurs with the new file, call either the software companyor the Canon Customer Care Center.Before You Call for HelpCheck 6 IS THE PRINTER DRIVER INSTALLED CORRECTLY ?There may be a problem with the printer driver. Uninstall the printer driverand install it again.Uninstalling the BJ Printer DriverSee the Quick Start Guide for details on installing the printer driver.