69Paper jams inside the printer Remove the paper according to the following procedure.(1) Remove the cassette.If the paper is loaded in the auto sheet feeder, remove the paper from theauto sheet feeder.(2) Stand the printer with the rear side down.(3) Slowly pull the jammed paper out while pulling the green cover toward you.Put back the printer immediately after removing the jammed paper.(4) If any paper is sticking out of the cassette, reload the paper in the cassette.Reload paper in the auto sheet feeder, if necessary.(5) Insert the cassette into the printer.(6) Press the OKOKOKOK button on the printer.When reloading the paper into the printer, see “Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched” on page 64 toconfirm that you are using the correct paper and are loading it into the printercorrectly.If you cannot remove the paper or if the paper tears inside the printer, or if thepaper jam error continues after removing the paper, contact the Customer CareCenter.Landscape 4" x 6"/101.6 x 152.4mm size paper loaded in thecassette jams inside the printerRemove the paper according to the following procedure.Load 4" x 6"/101.6 x 152.4 mm media in the portrait orientation regardless of theprint direction.(1) Press the POWERPOWERPOWERPOWER button of the printer to turn off the power. Then, open therear cover.(2) Fold a piece of A4/Letter-sized plain paper in four, push it in until it hits thejammed paper, then pull out the paper folded in four.(3) Close the rear cover, then press the POWERPOWERPOWERPOWER button of the printer to turn on thepower.Wait until the jammed paper is automatically ejected.If you cannot remove the jammed paper or if the paper jam error continues afterremoving the paper, contact the Customer Care Center.Possible Cause Try This
