Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product): _________________________________________Model Number (located on the top of the product):___________________________________________Setup CD-ROM number (located on the CD-ROM): __________________________________________Purchase Date: ______________________________________________________________________Customer Technical Support Sequence*1. Internet — www.canontechsupport.comFor quick and comprehensive self-help in an intuitively guided interactive troubleshootingenvironment, the place to start is our helpful tech support web site. In addition, the latest driverdownloads, answers to frequently asked questions, product information, and “where to buy”instructions are found here.2. Email Tech Support — www.canontechsupport.comFor individual attention to a special issue, try emailing our friendly technical support representatives,specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.3. Toll-Free Live Tech Support — (1-800-828-4040)This option provides live telephone technical support, free of service charges, Monday- Saturday(excluding holidays), during your product’s 1 year limited warranty period.Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).4. Extended Service and Support — www.canonesp.comCanon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended serviceprogram that provides up to three full years of service and support coverage at a very attractive price.CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchangeproduct replacement program. For further information about extending your Canon service andsupport, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must bepurchased during your product’s warranty period.For more information and updated program specifics, please visit our web site atwww.canontechsupport.com.* Support program specifics are subject to change without notice.