71TroubleshootingPaper jammed inside the machine atthe transport unit.Remove the paper following the procedure below.(1)Hold the Rear Cover Lever and then press to the right and pull to remove theRear Cover.(2)If you can see the jammed paper, slowly pull the paper out.z Be careful not to touch the components inside the machine.z If you cannot pull the paper out, turn the machine off and turn it back on. Thepaper will be ejected automatically.(3)Reattach the Rear Cover.Hold the Rear Cover so that the Rear Cover Lever comes to the left. Alignthe protrusions at the right edge of the cover with the slots at the rear ofthe machine and press on the lever to reattach the Rear Cover.ImportantPress firmly on the Rear Cover until it is fit squarely in the rear of the machine. Ifthe Rear Cover is not reattached properly, paper may not be fed properly andcause paper jams.(4)If you were not able to remove the paper out in step 2, remove it from theFront Feeder. See “Paper jammed in the Paper Output Slot, the Auto SheetFeeder, or the Front Feeder.” on page 70.(5)Reload the paper in the Front Feeder and press the OK button on themachine.If you turned off the machine in step 2, all print jobs in queue are canceled.Reprint if necessary.NoteWhen reloading the paper in the machine, see “Paper Does Not Feed Properly”on page 68 to confirm that you are using the correct paper and are loading it inthe machine correctly.If you cannot remove the paper or the paper tears inside the machine, or if thepaper jam error continues after removing the paper, contact your Canon servicerepresentative.Cause Action