Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product):Model Number (located on the front of the product):Setup CD-ROM number (located on the CD-ROM):Purchase Date:Customer Technical Support Sequence*1.Internet - www.canontechsupport.comFor quick and comprehensive self-help in an intuitively guided interactive trouble-shooting environment, the place to start is our helpful tech support web site. Inaddition, the latest driver downloads, answers to frequently asked questions,product information, and “where to buy” instructions are found here.2.Email Tech Support - www.canontechsupport.comFor individual attention to a special issue, try emailing our friendly technical sup-port representatives, specially trained to communicate quick, easy, and logicalsolutions to your inquiries within 24 hours.3.Toll-Free Live Tech Support - (1-800-828-4040)This option provides live telephone technical support, free of service charges,Monday-Saturday (excluding holidays), during your product’s 1 year limited war-ranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).4.Extended Service and Support - www.canonesp.comCanon CarePAK Extended Service Plan is a cost-attractive and easy-to-useextended service program that provides up to three full years of service and sup-port coverage at a very attractive price. CarePAK offers toll-free Canon technicalsupport and includes Canon’s superb InstantExchange product replacement pro-gram. For further information about extending your Canon service and support,call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK mustbe purchased during your product’s warranty period.For more information and updated program specifics, please visit our web site atwww.canontechsupport.com.*Support program specifics are subject to change without notice.