102 Chapter 10Troubleshooting Parts Of Image Missing Or Surrounded By Extra White Areas Trouble scanning with Multi-Scan or Multi-Crop function Slow Scanning SpeedCause ActionScan area was specifiedlarger than the original.Specify the scan area appropriately.If you click the Auto crop button of the ScanGear, the scan area is adjustedautomatically to match the size of the original. When scanning an originalsurrounded by white borders such as a photo print, of if you otherwise want tospecify a custom scan area, specify the scan area manually. Refer to the ScanningGuide for details on manual scan area specification.Cause ActionThe original is positionedoutside the supported area.Check the position of the original on the Platen Glass. Observe the following whenusing the Multi-Scan or Multi-crop function.z Up to 10 originals can be set at once.z There should be a gap of at least 0.4" / 10 mm between the edge of the PlatenGlass and originals.z Leave at least 0.4" / 10 mm between the originals.z If an original is slightly crooked on the Platen Glass within 10 degrees of true-the image will be automatically straightened.z Originals that are irregularly shaped, close-cropped photos or smaller than 1.2"/ 30 mm cannot be detected correctly.Error arising fromapplication softwarespecifications.Some application softwares do not support multiple image scanning. Scan eachitem individually without using the Multi-Scan or Multi-Crop function.Cause ActionResolution is set higherthan necessary.To view the image on a monitor, set the Output resolution to 75 dpi. To print, setthe Output resolution to a value such as 300 dpi.The descreen function is on. Turn the [Descreen] function off. (See the Scanning Guide)
