38MAINTENANCE AND TROUBLESHOOTINGUser Call ErrorsHere is a full listing of the MS500 user-call errors. Refer to thistable as necessary to find out what the user call means and how tocorrect it.Error Number Meaning SolutionAfter removing a piece of jammedpaper, a sheet of paper is stilljammed in the printer.A sheet of paper has jammed insidethe printer.Two sheets of paper have jammedinside the printer.Paper is not set in the printer.Toner in the toner cartridge is low,or the toner cartridge is not installedcorrectly.The printer cover is open.The halogen lamp on the main unithas burned out or is not installedcorrectly.Zoom key M1, M2, or M3 waspressed, but the zoom value is fora different lens.The lens is not mounted correctly.Wrong paper size in printer feedtray.Printer power is not turned on, or atest print is printing.Remove the jammed sheet from the printer. Fordetails, refer to your printer manual.Supply paper to the paper cassette of the printer.For details, refer to the printer manual.Remove the toner cartridge and install it again. Ifthe message appears again, replace the toner car-tridge. For details, refer to the printer manual.Close the printer cover and make sure it locks inplace. For details, see the printer manual.Check the lamp installation and make sure it locksin place. If the error occurs again, replace the halo-gen lamp. (➞34)Change the lens to the one the used when you re-corded the M1, M2, or M3 value. (➞32)Pull out the lens holder and adjust the lens so thatit is mounted correctly. (➞10)Re-load the tray with the correct paper size, orchange the paper size of the paper tray. (➞20)If the printer is off, turn the printer power switch on.For details, see the printer manual.