102Error Code Cause Action#037The machine’s memory is full. Print, send, or delete any documents stored in memory.The data size exceeds the machine’savailable memory.Reduce the data resolution or change the file format to reducethe data size.#099 A user canceled a job that isprocessing to be sent or received. Try to send or receive the document again.#995A document waiting to be sent orreceived has been canceled by auser.Try to send or receive the document again.Improve Output QualityFollow the recommended actions for each symptom to improve the output quality.If you cannot solve the problem with the following actions,see [Troubleshooting] [Printing Results Are Not Good] in thee-Manual.Symptom Example ActionPaper curls.• Verify that the appropriate paper is being used (→p.22).• Print a test page with new paper.• Verify that the paper is loaded properly (→p.22).• Change the <Special Mode V> setting from the operation panel.Paper creases.• Verify that the appropriate paper is being used (→p.22).• Print a test page with new paper.• Verify that the paper is loaded properly (→p.22).• Remove any foreign objects inside the machine.• Change the <Special Mode V> setting from the operation panel.Printing is uneven.• Verify that the appropriate paper is being used (→p.22).• Print a test page with new paper.• Verify that the paper is loaded properly (→p.22).• Check the toner level (→p.87).• Change the <Special Mode J> setting from the operation panel.White specks appear.• Verify that the appropriate paper is being used (→p.22).• Print a test page with new paper.• Check the toner level (→p.87).• If printing high-contrast documents from a computer, open theprinter driver and select [Finishing] [Advanced Settings] [Special Print Mode] [Special Settings 2] to adjust the density.The toner adheres tothe hand.• Verify that the appropriate paper is being used (→p.22).• Print a test page with new paper.• Change the <Special Mode K> setting from the operation panel.Downloaded from ManualsPrinter.com Manuals