163Troubleshooting GuideIf the image has been erase-protected, it cannot be erased. (p. 122 )The correct date and time has not been set. (p.37)Make sure the video cable plug is connected all the way in. (p. 121 )Set the video OUT format (NTSC/PAL) to the same video format asthe TV. (p.157)Use the video cable that came with the camera. (p.121 )Image Review & OperationThe image cannot be erased.The wrong shooting date and time is displayed.No image appears on the TV screen.If a problem occurs with the camera, anerror message is displayed. Follow thesuggested solution to resolve theproblem. To recover from the errorscreen, turn the power switch off and on,or remove and reinstall the battery.If error 02 (CF card problem) is displayed,remove and reinstall the CF card orformat the card. This may resolve theproblem.If the same error keeps occurring, there may be a problem. Writedown the error code and consult your nearest Canon ServiceCenter.Error CodesError codeCountermeasuresIf an error code appears right after shooting, the picture might not have beencaptured. After the error is resolved, press the <x> button and check if thepicture was captured.