Top PageGlossaryContentsIndex61chapter 6TroubleshootingPre-Scan ChecklistPerform the checks on this short list before you begintroubleshooting specific problems.• Refer to the Quick Start Guide to make sure that theScanGear CS software was installed successfully.• Check that the cables between your computer and scannerare connected securely.• Before scanning or previewing, check that your scanner hasbeen selected as the data source in the application. If yourscanner does not appear as an option when you select aTWAIN source to scan from your application, you have toinstall ScanGear CS again.