CAIRE Companion 5 User Manual

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Contents

CAIRE Companion 5 User Manual Manual pdf 14 page image

14 — 15062781 EAlarm Conditions TableAudibleAlarmColored LED Cause Your ActionOff Green Solid The concentrator is working properly. NoneContinuous RED SolidThe concentrator has lost power butthe power switch is still in the “ON”position.Verify that the concentrator’s electrical cord is plugged into an outlet and thatthe outlet has power. Try a different outlet. If the problem continues, connect to aback-up oxygen supply and contact your healthcare provider.Continuous RED Solid System MalfunctionTurn the power switch in the “OFF” position immediately. Disconnect the ACPower from the wall outlet. Wait 5 minutes. Connect the AC Power back into thewall outlet and turn the concentrator back on again. If the alarm continues, ser-vice is required. Connect to a backup oxygen supply and contact your healthcareprovider immediately.Beeping RED Flashing Product Flow Rate Too High or TooLow1. Ensure that the cannula is not kinked or blocked. If used with a humidifierbottle, ensure that it is filled properly and not creating a blockage.2. Ensure that the Companion 5 has proper ventilation. It needs to be at least 12inches (30 cm) from any surface to ensure the vents are not blocked.3. If the problem persists, switch to an alternate source of oxygen and contacthealthcare provider for assistance.Continuous Yellow Solid The Companion 5 has detected lowoxygen levels.1. Ensure the air intake filter and exhaust locations are not clogged or restricted.2. Ensure the Companion 5 is in a well-ventilated area. Make sure there are atleast 12 inches between the back and sides of the Companion and any obstruc-tions (furniture, curtain, etc.).3. If the condition persists, switch to an alternate source of oxygen and contactyour healthcare provider immediately.Beeping Yellow Flashing The Companion 5 has detected lowoxygen levels.It is recommended that you contact your healthcare provider ifyour concentrator displays any alarms or if you feel that yourconcentrator is not working properly. You should not attemptto repair the concentrator yourself. Repair should only beperformed by a trained service technician. However, there areTroubleshootingUser Troubleshooting TableProblem Possible Cause Your ActionThe concentrator isturned on, but it isnot running.1. The electrical cord is not plugged in to an outlet. 1. Plug in the electrical cord.2. The electrical outlet is not providing power. 2. Check your household fuse and circuit. Try a different outlet.3. Internal failure. 3. Connect to a back-up oxygen supply. Contact your healthcare providerimmediately.You are experiencinglow or no oxygenflow.1. The flow control setting has been changed. 1. Verify that the flow control knob is set on your appropriate Liter PerMinute (LPM) setting prescribed by your doctor.2. Tubing has been disconnected. 2. Verify that the tubing is tight at all connections (outlet barb, humidifierbottle, water trap, etc). Re-secure any connections if necessary.3. The oxygen tubing or cannula is kinked. 3. Check for kinks or blockages in your tubing. Repair if needed.4. There is a leak in your cannula or tubing. 4. Inspect all tubing and the cannula for leaks. You can do this by eitherlistening or feeling for escaping air. Replace leaky tubing or cannula.5. Air flow into the concentrator is impeded. 5. Verify that nothing is blocking the inlets of the concentrator. Be sure it isat least 12 inches (30 cm) away from furniture, walls, or other obstructions.6. Internal failure. 6. Connect to a back-up oxygen supply. Contact your healthcare providerimmediately.Note: If your Companion 5 is still alarming after using the Alarm Conditions and Troubleshooting tables, please contact Technical Service at1-800-482-2473 with the alarm code displayed on the LCD Display.some troubleshooting steps that you can take if you experienceproblems with your CAIRE Companion 5. They are outlinedin the following table. You can use this chart by following thechecks for your problem in numerical order.

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