217 Fault CorrectionError message Cause RemedyNo Timeserver Timeserver is selected in the configu-ration, but there is no Timeserver,or the Timeserver is not currentlyavailable.Switch off Timeserver in the configuration.Please contact your network administrator.Out of paper Out of label roll Load labels.Error in the paper feed Check paper feed.Out of ribbon Out of transfer ribbon Insert new transfer ribbon.Transfer ribbon melted during printing Cancel current print job.Change the heat level via software.Clean the printhead 6.3 on page 18Load transfer ribbonRestart print job.The print module is loaded withthermal labels, but the software is setto transfer printingCancel current print job.Set software to direct thermal printing.Restart print jobProtocol error Print module has received an unknownor invalid command from the computer.Press the pause key to skip the command orpress the cancel key to cancel the print job.Read error Read error when reading from thememory cardCheck data of the card.Backup data, reformat card.Remove ribbon Transfer ribbon is loaded although theprint module is set to direct thermalprintingfor direct thermal printing remove ribbonfor thermal transfer printing set the print modulein the configuration or in the software to transferprintingRibbon sv. malf. Hardware error Switch the print module off and then on.If error recurs call service.Structural err. Error in the file list of the memory card,data access is uncertain.Format memory card.Unknown card Card not formatted,Type of card not supportedFormat card, use different type of card.USB errorDevice stalledA USB device has been detected, but itis not working.Do not use the USB device.USB errorToo much currentThe USB device consumes too muchcurrent.Do not use the USB device.USB errorUnknown deviceFailure to detect USB device Do not use the USB device.Voltage error Hardware error Switch the print module off and then on.If error recurs call service.It is shown which voltage has failed. Please note.Write error Hardware error Repeat the write process, reformat card.Write protected PC card write protection is activated. Deactivate the write protection.Wrong revision Error when updating the firmware.Firmware not compatible with thehardware versionLoad the compatible firmware.Table 7 Error Messages and Fault Correction