Troubleshooting en3123.1 MalfunctionsFault Cause and troubleshootingThe appliance is notworking.The circuit breaker in the fuse box has tripped.▶ Check the circuit breaker in the fuse box.There has been a power cut.▶ Check whether the lighting in your room or other appliances are working.Electronics fault1. Disconnect the appliance from the power supply for at least 30 seconds by switching offthe fuse.2. Reset the basic settings to the factory settings.→ "Basic settings", Page 18"Sprache Deutsch"appears in the dis-play.There has been a power cut.▶ Configure the initial configuration settings.→ "Performing initial start-up", Page 10The operation doesnot start or is inter-rupted.Different causes are possible.▶ Check the notifications that appear on the display.→ "Displaying information", Page 12Malfunction▶ Call→ "Customer Service", Page 32.Appliance does notheat up.Demo mode is switched on.1. Briefly disconnect the appliance from the power supply by switching the circuit breaker inthe fuse box off and then on again.2. Switch off demo mode in the basic settings within approx. 5 minutes.→ "Changing the basic settings", Page 19There has been a power cut.▶ Open and close the appliance door once after a power failure.a The appliance is checked and is ready to use.The time is not dis-played when the ap-pliance is switchedoff.Basic setting has been changed.▶ Change the basic setting for the time display.→ "Basic settings", Page 18Home Connect is notworking properly.Different causes are possible.▶ Go to www.home-connect.com.The interior lightingdoes not work.Basic setting has been changed.▶ Change the basic setting for the lighting.→ "Basic settings", Page 18The LED light is defective.▶ Call→ "Customer Service", Page 32.Maximum operatingtime reached.To prevent an unwanted permanent operation, the appliance automatically stops heatingafter several hours if the settings are unchanged. A message appears in the display.The point at which the maximum operating time is reached is determined by the corres-ponding settings for an operating mode.1. To continue operation, switch the appliance off and on again using . Reset and startthe operation.2. If you do not need to use the appliance, press to switch it off.Tip: To prevent the appliance from switching off when you do not want it to, set a cookingtime.→ "Time-setting options", Page 13Error code made upof letters and num-bers appears on thedisplay, e.g. E0111.The electronics have detected a fault.1. Switch the appliance off and on again.a If the fault was a one-off, the message disappears.2. If the message appears again, call the after-sales service. Please specify the exact errormessage when calling.→ "Customer Service", Page 32