en Cleaning and servicing1815.4 Operating the appliance with theHome Connect appYou can use the Home Connect app to set and startthe appliance remotely.WARNING ‒ Risk of fire!Combustible objects that are left in the cooking com-partment may catch fire.▶ Never store combustible objects in the cookingcompartment.▶ If smoke is emitted, the appliance must be switchedoff or the plug must be pulled out and the doormust be held closed in order to stifle any flames.Requirements¡ The appliance is switched off.¡ The appliance is connected to the home networkand to the Home Connect app.¡ In order to be able to set the appliance via the app,the manual or permanent remote start must be se-lected in the "Remote control status" basic setting.1. To activate manual remote start, press .You only have to confirm on the oven if you areswitching from monitoring or permanent remotestart to manual remote start.With permanent remote start, you do not need toconfirm on the oven.2. Configure a setting in the Home Connect app andsend it to the appliance.Notes¡ When you start the oven using the controls onthe appliance itself, the remote start function isactivated automatically. You can use theHome Connect app to adjust the settings or starta new programme.¡ You can open the appliance door within 15minutes of having activated remote start. Remotestart will not be deactivated by this. Once 15minutes have elapsed, opening the appliancedoor will deactivate manual remote start.15.5 Software updateYour appliance's software can be updated using thesoftware update function, e.g. for the purposes of op-timisation, troubleshooting or security updates.To do this, you must be a registered Home Con-nect user, have installed the app on your mobile deviceand be connected to the Home Connect server.As soon as a software update is available, you will beinformed via the Home Connect app and will be able tostart the software update via the app. Once the updatehas been successfully downloaded, you can start in-stalling it via the Home Connect app if you are in yourhome network (Wi-Fi). The Home Connect app informsyou once installation is successful.Notes¡ The software update consists of two steps.– The first step is the download.– The second step is the installation on your appli-ance.¡ You can continue to use your appliance as normalwhile updates are downloading. Depending on yourpersonal settings in the app, software updates canalso be set to download automatically.¡ Installation takes a few minutes. You cannot useyour appliance during installation.¡ We recommend that you install security updates assoon as possible.15.6 Remote diagnosticsCustomer Service can use Remote Diagnostics to ac-cess your appliance if you contact them, have your ap-pliance connected to the Home Connect server and ifRemote Diagnostics is available in the country in whichyou are using the appliance.Tip: For further information and details about the avail-ability of Remote Diagnostics in your country, pleasevisit the service/support section of your local website:www.home-connect.com.15.7 Data protectionPlease see the information on data protection.The first time your appliance is registered on a homenetwork connected to the Internet, your appliance willtransmit the following types of data to theHome Connect server (initial registration):¡ Unique appliance identification (consisting of appli-ance codes as well as the MAC address of the in-stalled Wi-Fi communication module).¡ Security certificate of the Wi-Fi communication mod-ule (to ensure a secure data connection).¡ The current software and hardware version of yourappliance.¡ Status of any previous resetting to factory settings.This initial registration prepares the Home Connectfunctions for use and is only required when you want touse the Home Connect functions for the first time.Note: Please note that the Home Connect functionscan only be utilised with the Home Connect app. In-formation on data protection can be retrieved in theHome Connect app.Cleaning and servicing16 Cleaning and servicingTo keep your appliance working efficiently for a longtime, it is important to clean and maintain it carefully.16.1 Cleaning productsIn order to avoid damaging the various oven surfaceson the appliance, do not use unsuitable cleaningproducts.WARNING ‒ Risk of electric shock!An ingress of moisture can cause an electric shock.▶ Do not use steam- or high-pressure cleaners toclean the appliance.ATTENTION!Unsuitable cleaning agents damage the surfaces of theappliance.▶ Do not use harsh or abrasive cleaning products.