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Bosch FLEXIDOME IP starlight6000 VR NIN-63013 Installation Manual
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20 en | Troubleshooting FLEXIDOME IP starlight 6000 VR03.2019 | V2.0 | AM18-Q0711 Installation manual Bosch Security Systems B.V.8 Troubleshooting8.1 Resolving problemsThe following table is intended to help identify the causes of malfunctions and correct themwhere possible.Malfunction Possible causes SolutionUnit does not operate. Power failure. Check power supply.Faulty cable connections. Check all cables, plugs,contacts and connections.No connectionestablished, no imagetransmission.Incorrect unit configuration. Check all configurationparameters (reset to factorydefault if necessary).Faulty installation. Check all cables, plugs,contacts and connections.Wrong IP address. Check the IP addresses (ping).Faulty data transmission withinthe LAN.Check the data transmissionwith ping.The maximum number ofconnections has been reached.Wait until there is a freeconnection and call thetransmitter again.No audio transmission toremote station.Hardware fault. Check that all connected audiounits are operating correctly.Faulty cable connections. Check all cables, plugs,contacts and connections.Incorrect configuration. Check audio parameters on theAudio configuration and LIVEpage functions pages.The audio voice connection isalready in use by anotherreceiver.Wait until the connection is freeand then call the sender again.The unit does not reportan alarm.Alarm source is not selected. Select possible alarm sourceson the Alarm sourcesconfiguration page.No alarm response specified. Specify the desired alarmresponse on the Alarmconnections configuration page;if necessary change the IPaddress.The unit is notoperational after afirmware upload.Power failure duringprogramming by firmware file.Have the unit checked byCustomer Service and replace ifnecessary. |
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