Backyard GBC1490W-C Owner's Manual
Outdoor LP Gas/Charcoal Barbecue GrillModel No. GBC1490W-C / STOCKTON16TroubleshootingProblem Possible Cause Prevention/CureBurner will not light using ignitorLP gas tank valve is closedNG main valve is closedLP: Make sure regulator is securely attached to the LP gas tank per “InstallingLP Gas Tank,” then turn LP gas tank valve to “OPEN”NG: Make sure regulator and NG main line are securely attached per “InstallingNatural Gas Line,” then turn NG main valve to “ON”LP gas tank is low or empty Exchange, refill or replace LP gas tankLP gas / NG leak1. LP: Turn LP gas tank valve to “CLOSED”NG: Turn natural gas main valve to “OFF”2. Wait 5 minutes for gas to clear3. Follow “Checking for Leaks” sectionBattery needs to be changed Replace the “AA” battery (follow assembly step for inserting battery)Wires or electrode covered with cooking residue Clean wire and/or electrode with rubbing alcoholElectrode and burners are wet Wipe dry with clothElectrode cracked/broken - sparks at crack Replace electrodeWire loose or disconnected Reconnect wire or replace electrode/wire assemblyWire is shorting (sparking) between ignitor and electrode Replace ignitor wire/electrode assemblyBad ignitor Replace ignitorBurner will not light with matchNo gas flowLP: Check if LP gas tank is emptyA. If empty, exchange, refill or replace LP gas tankB. If LP gas tank is not empty, refer to “Sudden drop in gas flow or reducedflame height” (see below)NG: Check if NG main valve is connectedA. Make sure regulator and NG main line are securely attached, then turn NGmain valve to “OPEN”B. If NG main valve is “ON,” then refer to “Sudden drop in gas flow or reducedflame height” (see below)LP gas tank is low or empty Exchange, refill or replace LP gas tankLP gas / NG leak1. LP: Turn LP gas tank valve to “CLOSED.”NG: Turn natural gas main valve to “OFF”2. Wait 5 minutes for gas to clear3. Follow “Checking for Leaks” sectionCoupling nut and regulator not fully connected Turn the coupling nut about one-half to three quarters additional turn until solidstop. Tighten by hand only - do NOT use tools.Obstruction of gas flow 1. Clear burner tubes2. Check for bent or kinked hoseDisengagement of burner to valve Reengage burner and valveSpider webs or insect nest in venturi Clean burner/venturi tubeBurner ports clogged or blocked Clean burner portsSudden drop in gas flow or reduced flame heightLP: Out of gas Exchange, refill or replace LP gas tankNG: No main line pressure Call your natural gas provider to inspect natural gas lineLP: Overfilling prevention device may have beenactivated1. Turn control knobs to “ OFF”2. Wait 30 seconds and light grill3. If flames are still too low, reset the overfilling prevention device:a. Turn control knob(s) “ OFF”b. Turn LP gas tank valve to “CLOSED”c. Disconnect regulatord. Turn control knobs to (HIGH)e. Wait 1 minutef. Turn control knobs to “ OFF”g. Reconnect regulator and leak check connections, being careful not tofully open valveh. Light grill per “Lighting” sectionIrregular flame pattern, flame does not run thefull length of burner Burner ports are clogged or blocked Clean burner portsFlame is yellow or orangeNew burner may have residual manufacturing oils Burn grill for 15 minutes on (HIGH) with the lid closedSpider webs or insect nest in venturi Clean venturiFood residue, grease, etc. on burners Clean burnerPoor alignment of valve to burner/venturi tube Ensure burner/venturi tube is properly engaged with valveFlame goes outHigh or gusting winds Do not use grill in high windsLow on LP Gas Exchange, refill or replace LP gas tankOverfilling prevention device may have been activated Refer to “Sudden drop in gas flow or reduced flame height” (see above)Flare-upGrease buildup Remove and clean all grill parts per “Cleaning and Care” sectionExcess fat in meat Trim fat from meat before grillingExcessive cooking temperature Adjust to lower cooking temperaturePersistent grease fire Grease trapped by food buildup around burner system1. Turn control knobs to “ OFF”2. LP: Turn LP gas tank valve to “CLOSED”NG: Turn natural gas main valve to “OFF”3. Leave lid in closed position and let fire burn out4. After grill cools, remove and clean all parts per “Cleaning and Care” sectionFlashback (fire in burner tube(s)) Burner and/or burner/venturi tube are blocked Clean burners and/or burner/venturi tube(s)Inside of lid is peeling (like paint peeling)The lid is stainless steel, not painted Grease buildup has turned to carbon and is flaking off – clean thoroughly per“Cleaning and Care” sectionThe lid is coated/painted Grease buildup has turned to carbon and is flaking off – clean thoroughly per“Cleaning and Care” sectionFor more assistance, please visit us at BlueRhino.com or call 1.800.762.1142. |
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