A-5ASUS AiGuru U1 USB Phone for SkypeA.3 FAQThis section provides solutions to problems that may occur or questions commonlyencountered during the installation and operation of ASUS AiGuru U1 USB Phone forSkype. Read the Q&As below to solve your problems. If you cannot find an answerhere, check the ASUS contact information at the end of the user manual.Q1. Why can I not hear the other party clearly?A1. Your PC speaker volume or the U1 receiver volume may be set too low. Adjustthe volume by pressing the up/down navigation keys on U1 to get a bettereffect.Q2. Why does the U1 screen show “Skype Logoff” after I plug U1 into the PCUSB port?A2. Make sure that you have signed in Skype™ and Skype™ and the application isrunning properly.Also, ensure that your PC is not in standby/hibernate mode.Q3. Why can I not SkypeOut?A3. Enter 00 or “+” (hold the “0” key) before the number you are dialing. If yourSkype™ account has few or no credits left, purchase more credits on theSkype™ website.Q4. Why do I get no tone response from Skype™?A4. It is because the Skype™ application has not been launched, the USBconnector is not plugged in, your PC is in standby/hibernate mode, or yourcontacts are offline.• Make sure the Skype™ application is running properly on the PC.• Make sure the phone is set up correctly.• Wait for your contacts to be online.