Acer Aspire 2010 Service Manual

Also see for Aspire 2010: User guide User guide Service guide User guide User manual

Contents

Acer Aspire 2010 Service Manual Manual pdf 78 page image

71 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnosticdiskette is required.NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can causedamage to the drive or cause the drive to fail.Do the following to select the test device.1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to cleanthe heads. If the FDD still does not function properly after cleaning, go to next step.2. Boot from diagnostic program.3. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.If the error still remains:1. Reconnect the external diskette drive module.2. Replace the external diskette drive module.3. Replace the main board.External CD-ROM/DVD-ROM Drive CheckDo the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the driveto fail.Do the following to select the test device:1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. Thedrive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emitlight as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can notread data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaningdisk.2. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.3. Boot from the diagnostics diskette and start the diagnostics program4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.5. Follow the instructions in the message window.If an error occurs, reconnect the connector on the main board. If the error still remains:1. Reconnect the CD-ROM/DVD-ROM module.2. Replace the CD-ROM/DVD-ROM module.3. Replace the main board.