OMNISTIM® FX2 PORTABLE PROFESSIONAL USER MANUAL 20© COPYRIGHT 2011 - 2017, ACCELERATED CARE PLUS CORP., ALL RIGHTS RESERVEDTROUBLESHOOTINGThe following table lists machine problem symptoms and possible areas to check for the problem causes. If thesesuggested measures do not correct the machine malfunction, call your ACP customer service representative.PROBLEM CAUSE REMEDYUnit will not power on No batteries Low batteries Install batteries Replace batteries Verify type of batteries Inspect battery contactsDisplay shows lowbattery symbol Battery voltage is too low Replace batteries for future usePatient feels surging orspiking sensation You may not be using enoughgel Lead wire(s) breakage Replace with correct and adequateconductive medium Remove electrode(s) and replace ifnecessaryPatient cannot detectoutput Failure of lead wire(s),electrode(s) You may not be using enoughgel or the gel is dried out Device failure Replace with correct and adequateamount of gel Remove electrode(s) and replace ifnecessary Contact your physicianInspect Battery Contacts1. Remove batteries if they are installed.2. Inspect the battery contacts for any corrosion or discoloration. If corrosion or discoloration is found, clean thecontact with emery cloth or fine grit sandpaper to remove the corrosion3. Verify the battery door closes correctly. The door should lock into place when closed.Service CenterFor repair or service of ACP Products and accessories, please call (800) 350-1100 and follow the prompts. Normalhours of operation are 7:00am to 5:00pm Pacific Standard Time. After hours, please leave a message and a technicianwill return your call during the next scheduled workday.