Abit SX7-533 User Manual

Contents

Abit SX7-533 User Manual Manual pdf 77 page image

Troubleshooting (Need Assistance?) F-1User’s ManualAppendix F. Troubleshooting (Need Assistance?)Motherboard Troubleshooting:Q & A:Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new computersystem?A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Pleasemove the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. Whenyou boot up your system for the first time, follow the instructions in the user's manual to load theoptimized defaults.Q: If my systems hang when I update the BIOS or set the wrong processor parameters, whatshould I do?A: Whenever you update the BIOS or if the system hangs due to wrong processor parameters setting,always clear CMOS jumper before booting up again.Q: How can I get a quick response to my request for technical support?A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual.If you have a problem during operation, in order to help our technical support personnel quicklydetermine the problem with your motherboard and give you the answers you need, before filling in thetechnical support form, eliminate any peripheral that is not related to the problem, and indicate it onthe form. Fax this form to your dealer or to the company where you bought the hardware in order tobenefit from our technical support. (You can refer to the examples given below)-Example 1: With a system including: motherboard (with processor, DDR DRAM, etc.) HDD,CD-ROM, FDD, graphic adapter, MPEG-2 card, SCSI adapter, audio card, etc. After thesystem is assembled, if you cannot boot up, check the key components of the systemusing the procedure described below. First remove all interface cards except the VGAcard and try to reboot.. If you still cannot boot up:Try installing another brand/model VGA card and see if the system will start. If it stilldoes not start, note the VGA card model, motherboard model, Bios identificationnumber, processor on the technical support form (refer to main instructions), anddescribe the problem in the problem description space provided.. If you can boot up:Insert the interface cards you have removed back into the system, one by one and tryto start the system each time you insert a card, until the system will not start. Keep theVGA card and the interface card that caused the problem inserted on the motherboard,remove any other cards or peripheral, and start again. If you still cannot start, note theinformation related to both cards in the add-on card space provided, and don’t forgetto indicate the motherboard model, version, BIOS identification number, processor(refer to main instructions), and give a description of the problem.