Aastra OFFICE 25 Quick User Manual

Aastra OFFICE 25 Quick User Manual Manual pdf 1 page image

Aastra Office 25 Quick user guide (for Ascotel version i.6 only)Description of keysFox Key Multifunction “Smart” key. Use for transferring callsand press under the word you want for extra featuresAlpha-search key Changes number pad from Numeric to Alpha mode. Thisis used for the powerful Alpha- search feature described laterEnd /break key / Backspace Clears the display, cancels your last action, takes you backto your caller after an inquiry call, disconnects call. Deletes the lastdigit or character entered (for correction)Speaker / Volume control Go off hook, activate speaker while on a call. Lowers / Raisesvolume of the speaker and/or ear-piece (RAPID double click for Lowor High).Last Number Redial Redials the last 4 dialled numbers (keep pressing to scroll throughnumbers) – Press left side of Fox key or lift handset when desiredone is on the display.How to use your phoneTo Answer a call Pick up the handset.To Dial Internally Dial the extension number, then lift the handset or press the speaker key. NB Pick upthe handset when the other party answers – there is no microphone!To Dial Externally Dial the required number (prefixed by 9 for an outside line), then lift the handset or pressthe speaker key.(NB Some companies use another digit instead of 9 )To Transfer a call Press the left hand side of Fox key, then Dial the extension number, announce the call,if accepted then replace the handset. (You can use “ Alpha-search to find and dial theextension – see later)Return to caller If the enquiry call is refused, return to the caller by pressing the end key NB once onlyShuttle / toggle Pressing the left hand side of the Fox key alternates between internal and externalparty. ( or press Menu – then “Broker”)Conference Answer or make an external or internal call, inform the 1st party that you will be settingup a conference, press the left hand side of the Fox key, dial the 2nd party (internal orexternal), inform 2nd party that you are setting up a conference, then press right handside of the Fox key (alternatively you can press the Menu key and then the Fox keyunder the “Conf “ prompt ) --then all parties are conferenced. Up to five* parties andyourself can be added by repeating the above. “Conference” will show on thedisplay to confirm. *(2 other parties with Ascotel 2025/2045 systems)Callback on Busy When a busy extension is encountered, you will hear the busy tone. To set a “CallBack” – press the left Fox key (or press Menu and “C_Back” ) - the systemacknowledgement tones will be heard. Replace the handset. Your display will show“CALL expected”. When the busy party becomes free, your phone will ring,. Whenyou answer it your requested callback call will be placed to the other party. If you wish tocancel the Call Back before it matures – press the Menu key, and “reSeT”. NB thisonly works on internal calls & if they are not diverting to Voicemail.TIP you can also do this when you have an external call on the line, when yourinquiry call gets a busy tone, press the left Fox key, replace the handset, thenthe external call will be waiting against the busy extension. When thatextension becomes free the external call will be presented to them. If theextension remains busy, after the pre-set system time-out, the external call willbe returned to you. NB callbacks will not be available if extension is diverted toVoicemail.!1

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