Aastra 9143i User Manual

Also see for 9143i Series: Administrator's guide Release note User's quick start guide Release notes Administrator's guide

Contents

Aastra 9143i User Manual Manual pdf 116 page image

Managing Calls110 41-001383-00 REV01 – 06.2013Account Configuration (DND and Call Forwarding)The 9143i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multipleaccounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD. The threemodes you can set on the phone for these features are:• Account• Phone• CustomThe following paragraphs describe account-based DND and CFWD:• DND Account-Based Configuration• Call Forward Account-Based ConfigurationDND Account-Based Configuration"Do Not Disturb" (DND) is a feature on the phone that prevents the phone from ringing and receiving incoming calls.When DND is enabled with "call forwarding" (CFWD), any incoming calls can be call forwarded to voicemail or anothernumber. See "“Call Forward Account-Based Configuration”" on page 114 for more information about call forwarding toother numbers.On the 9143i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can setthree modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode:Account, Phone (default), and Custom. DND performs according to the mode you set.You can then configure a DND key on the phone using the Aastra Web UI at the path, Operation->Programmable Keys.You can enable and disable DND by toggling the key, or by setting DND for a specific account at the path,Basic Settings->Account Configuration. Once you enable DND, "DND" displays on the LCD for the applicable account.The following describes the key behavior for each DND mode.• Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account.• Phone - (default) DND key toggles all accounts on the phone to ON or OFF.• Custom - DND key displays custom screens on the IP Phone UI. User can select whether to enable/disable DND peraccount, enable DND on all accounts, or disable DND on all accounts.The following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable DND on the IP Phone.Note:If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if themode was set to “Phone”.Key LED Behaviorfor All Modes MWI LED Behaviorfor All ModesDND key LED RED if current account infocus has DND ON.DND key LED OFF when current accountin focus has DND disabled.MWI LED ON if current account in focus hasDND ON.MWI LED OFF if current account in focus hasDND OFF.Note:If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to seethe changes.Screenname1DND OnJan 1 12:961