Quick Reference GuideMitel (Aastra) 6867i Phone Green PlatformAdvanced Call HandlingBlind Transfer (Unannounced)Blind transfers pass through the caller ID of the originating caller to the third party.• Press the Transfer or Xfer soft key to place the first call on hold.• Input the destination extension or phone number.• Press the Transfer or Xfer soft key to complete the transfer.Transfer directly to an internal voicemail box by dialing 7 plus the extension as the destinationnumberAnnounced Transfer• Press the Transfer or Xfer soft key to place the first call on hold.• Input the destination extension or phone number then press the Dial soft key.Remain on the line while the second call connects.• To complete the transfer after talking to the third party, hang up, pressTransfer, or press the Xfer soft key.• To cancel the transfer and go back to the original caller, press the Drop soft key.Conference (Three Way) Call• Press the Conference key or the Conf soft key to place the first call on hold.• Input the phone number or extension then press the Dial soft key. Remain onthe line while the second call connects.• Press the Conference key or Conf soft key to join the calls.While on a conference call, hang up your phone to remove all parties from the conference. Alternately,press the Leave soft key to hang up your line but keep the others intact.2700 Oregon Road • Northwood, OH 43619 | 1645 West Chester Pike • West Chester, PA 19382 • 1.888.808.6111 | www.telesystem.us5.11.18Call Handling BasicsAnswer a callLift the handset or press the speaker key.Place a callLift the handset or press the speaker key then dial the extension or phone number.Alternately, dial the destination number then lift the handset to send the call. No 8, 9, or 1before the telephone number.End a callHang up the handset or press the Goodbye key.MutePress the Mute key to mute your audio while on a call. Press again to disengage.HoldPress the Hold key to place the selected call on hold. To resume, press thecorresponding Line Key. Hold places the call on hold on your line only.Available features may vary. Particular feature set is based on the original order and the systemadministrator’s requests for each deployment. Please contact your system administrator orTelesystem directly to discuss any additions to the system.