Supplementary featuresAastra 5361/Aastra 5361ip 73eud-1280/1.2 – R3.0 – 04.2013Functions with Aastra Alarm ServerIf a Aastra Alarm Server is integrated in your Aastra communications system, thefollowing additional features are also available on your phone.Direct responseDirect response[b] is mainly used by nursing staff in the health care sector or in a carefacility as well as in all other fields where an Aastra Alarm Server is used.A patient needs help and presses the alarm button. The Aastra Alarm Server sends avisual (e.g. “Alarm Room 20”) and during 10 seconds also an acoustic alarm signallingto the responsible nursing staff's phone. Using the Direct response function the nurs-ing staff can set up a call connection to the patient. The patient's phone automaticallyanswers the call in hands-free mode and enables the nursing staff to ask about thepatient's condition and to take the appropriate measures.The use of this feature is subject to the following prerequisites:Staff phone:Your phone must be capable of signalling alarm signals from the Aastra Alarm Server.Patient phone:The patient phone must support the Announcement function and allow hands-freeoperation. Both settings have to be activated. If the phone does not support this func-tion, the response procedure is as follows:• Analogue phones ring in the normal way. The patient himself must answer the call.• Aastra system phones set up a one-way call connection: as with an announcementthe patient hears the nursing staff, but the nursing staff cannot hear the patient. Aconversation can only be had once the patient answers the phone.What happens if a nursing staff is busy or doesn't answer the alarm, or if no connec-tion can be set up depends on the system configuration of the Aastra Alarm Server.Contact your system administrator for more information.Direct response after an alarm has been triggered:Patient needs help and presses the alarm button.Direct response Speaking directly with patients:Press the Direct response Foxkey on the staff phone.➔Nursing staff's phone sets up a connection with the patient's phone.Patient's phone automatically answers in hands-free mode.