Problem Possible cause SolutionThe appliance has no power.There is no voltage in the mainssocket.Connect a different electrical ap-pliance to the mains socket.Contact a qualified electrician.The lamp does not work. The lamp is in stand-by. Close and open the door.The lamp is defective. Refer to "Replacing the lamp".The compressor operatescontinually.The temperature is not set cor-rectly.Set a higher temperature.The door is not closed correctly. Refer to "Closing the door".The door has been opened toofrequently.Do not keep the door open longerthan necessary.The product temperature is toohigh.Let the product temperature de-crease to room temperature be-fore storage.The room temperature is toohigh.Decrease the room temperature.Water flows on the rearplate of the refrigerator.During the automatic defrostingprocess, frost defrosts on therear plate.This is correct.Water flows into the re-frigerator.The water outlet is clogged. Clean the water outlet.Products prevent that waterflows into the water collector.Make sure that products do nottouch the rear plate.Water flows on theground.The melting water outlet doesnot flow in the evaporative trayabove the compressor.Attach the melting water outletto the evaporative tray.The temperature in theappliance is too low.The temperature regulator is notset correctly.Set a higher temperature.The temperature in theappliance is too high.The temperature regulator is notset correctly.Set a lower temperature.The door is not closed correctly. Refer to "Closing the door".The product temperature is toohigh.Let the product temperature de-crease to room temperature be-fore storage.Many products are stored at thesame time.Store less products at the sametime.The temperature in the re-frigerator is too high.There is no cold air circulation inthe appliance.Make sure that there is cold aircirculation in the appliance.Replacing the lamp1. Disconnect the mains plug from the mains socket.2. Remove the screw from the lamp cover.What to do if… 11