3Com 3812 - SuperStack 3 Switch Getting Started Manual

Also see for 3C17400: Getting started guide Implementation guide Implementation guide Datasheet

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3Com 3812 - SuperStack 3 Switch Getting Started Manual Manual pdf 66 page image

66 APPENDIX D: O BTAINING S UPPORT FOR YOUR PRODUCT■ Connection Assistant helps you install, configure and troubleshoot3Com desktop and server NICs, wireless cards and Bluetooth devices.This diagnostic software is located at:http://www.3com.com/prodforms/software/connection_assistant/ca_thankyou.htmlAccess SoftwareDownloadsSoftware Updates are the bug fix / maintenance releases for the versionof software initially purchased with the product. In order to access theseSoftware Updates you must first register your product on the 3Com website at http://eSupport.3com.com/.First time users will need to apply for a user name and password. A link tosoftware downloads can be found at http://eSupport.3com.com/, orunder the Product Support heading at http://www.3com.com/Software Upgrades are the software releases that follow the softwareversion included with your original product. In order to access upgradesand related documentation you must first purchase a service contractfrom 3Com or your reseller.Contact Us 3Com offers telephone, e-mail and internet access to technical supportand repair services. To access these services for your region, use theappropriate telephone number, URL or e-mail address from the list below.You will find a current directory of support telephone numbers posted onthe 3Com web site at http://csoweb4.3com.com/contactus/Telephone TechnicalSupport and RepairTo obtain telephone support as part of your warranty and other servicebenefits, you must first register your product athttp://eSupport.3com.com/When you contact 3Com for assistance, please have the followinginformation ready:■ Product model name, part number, and serial number■ A list of system hardware and software, including revision level■ Diagnostic error messages■ Details about recent configuration changes, if applicabledua1740-0aaa03.book Page 66 Thursday, December 23, 2004 9:23 PM