Toshiba Strata AirLink DK40 manuals
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- how to use this guide
- Digital Telephone Models
- Buttons
- Flexible Buttons
- LCD Buttons
- LED Indicators
- On-hook/Off-hook
- Volume Controls
- Before You Begin
- Automatic Line Selection
- Quick Reference
- Making an Outside Call to an ISDN Trunk
- On-Hook Dialing
- Incoming Call Notification
- Voluntary Account Codes (Verified/Non-Verified)
- Alarm Reset
- Attendant Console Calling
- Automatic Callback (ACB)
- Automatic Hold
- BGM Over Telephone Speakers
- Call Forward Modes
- Using Call Forward Buttons
- Call Forward–All Calls
- Call Forward–Busy
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Forward—External
- remote destination change
- Call Park Orbits
- Call Park and
- Call Pickup
- Group Pickup
- Page/Internal Call Pickup
- Call Waiting
- Conference Calls
- Date/Time/Day Adjustment
- DISA Calls - External
- Direct Station Selection (DSS) Buttons (Hotline)
- Door Lock(s)
- Door Phone(s)
- DTMF Tone Dialing with * and
- Emergency Ringdown/Hotline Service
- Handsfree Answerback
- Handsfree Monitoring
- ISDN Outgoing Calling
- Message Waiting
- Message Waiting Light on [PhDN/MW]
- Microphone Cut-Off
- HS-OCA
- Override Calls
- Busy Override
- Privacy Override
- Page Announcements
- Privacy On-Line
- Release and Answer
- Speakerphone
- Speed Dial
- Speed Dial–Advanced Features
- Speed Dial Pause and Flash Storage
- linked speed dial example
- Chain Dialing Speed Dial Numbers
- Timed Reminders
- Tone/Pulse Dialing
- CO Buttons
- Supervision
- Voice Mail Integration
- Message Retrieval
- Call Forward to Voice Systems
- lcd operation
- Control Buttons
- Soft Keys
- Soft Key Display
- Soft Key Prompts
- Busy Lamp Field (BLF) Display
- Caller ID/ANI/DNIS Information Mode
- Call Park Orbit List Display
- Messages, Memos, and Name Display
- Messages
- System Messages 60~64
- Message Notifications
- Silent Messaging (Busy Station)
- Memos
- Name/Number Display
- Dip Switches
- Speech Training Mode
- Special Button Operation (Button 10)
- DADM
- DSS Console
- DSS] Button
- Call Transfer with Camp-on
- Call Answering (CO Line)
- Paging
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Ringing Repeat
- Index
- Table Of Contents
- Table Of Contents
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- how to use this guide
- related documents
- Buttons
- Flexible Buttons
- LCD Buttons
- LED Indicators
- On-hook/Off-hook
- Before You Begin
- Ringing Line Preference
- Making an Outside Call
- On-Hook Dialing
- Incoming Call Notification
- Alarm Reset
- Alert Signaling
- Automatic Busy Redial (ABR)
- Automatic Callback (ACB)
- Automatic Hold
- BGM Over Telephone Speakers
- Call Forward Modes
- Using Call Forward Buttons
- Call Forward–All Calls
- Call Forward–No Answer
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Park Orbits
- Call Park and
- Call Pickup
- Directed Call Pickup
- Page/Internal Call Pickup
- Call Waiting
- Conference Calls
- Date/Time/Day Adjustment
- DISA Calls - External
- Direct Station Selection (DSS) Buttons (Hotline)
- Door Lock(s)
- Door Phone(s)
- DTMF Tone Dialing with * and
- Emergency Ringdown/Hotline Service
- Handsfree Monitoring
- ISDN Outgoing Calling
- Message Waiting
- Message Waiting Light on [PhDN/MW]
- Message Waiting Light on Another Telephone
- Off-hook Call Announce (OCA)
- HS-OCA
- Override Calls
- Busy Override
- Privacy Override
- Page Announcements
- Privacy On-Line
- Release and Answer
- Speakerphone
- Speed Dial
- Speed Dial—Advanced Features
- Speed Dial Pause and Flash Storage
- Speed Dial Number Linking
- Chain Dialing Speed Dial Numbers
- Tone/Pulse Dialing
- CO Buttons
- Supervision
- Message Retrieval
- Call Forward to Voice Systems
- Control Buttons
- Soft Keys
- Soft Key Display
- Soft Key Prompts
- Busy Lamp Field (BLF) Display
- Caller ID/ANI/DNIS Information Mode
- Call Park Orbit List Display
- Retrieve and Auto Dial Lost Calls
- Messages, Memos, and Name Display
- Messages
- System Messages 60~64
- Message Notifications
- Silent Messaging (Busy Station)
- Memos
- Timed Reminders
- DADM
- DSS Console
- DSS] Button
- Call Transfer with Camp-on
- Call Answering (CO Line)
- Night Transfer
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Delayed Ringing
- Table Of Contents
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- related documents
- Handset
- Buttons
- Secondary Directory Number [SDN]
- Charger Base
- Battery
- Step 1: Select Location
- Step 2: Charge Batteries for First Time
- Step 3: Verify Call Ringing Patterns
- Powering On and Off
- Making Calls
- Menu Options
- auto answer
- display contrast
- Using the Hookswitch
- Mute
- Speed Dial
- Account Code Calls
- Verified Account Codes
- Attendant Console Calling
- Automatic Callback (ACB)
- Automatic Hold
- Call Forward (CF)
- Using Call Forward Buttons
- Call Forward–All Calls
- Call Forward–No Answer
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Hold
- Call Pickup
- Call Waiting
- Conference Calls
- Do Not Disturb
- DTMF Tones
- Message Waiting
- Override Calls
- Executive Override
- Privacy Override
- Paging Announcements
- Saved Number Redial
- Tone/Pulse Dialing
- Transferring Calls
- Toshiba Voice Mail Integration
- Message Retrieval
- Call Forward to Voice Systems
- standard features
- Forced Account Codes
- Emergency Override of Forced Account Code Dialing
- Automatic Busy Redial
- Call Forward
- Call Forward Modes
- Call Forward–Busy
- Call Forward–External
- Call Park Orbits
- CO Line Queuing
- CO Line Connection (Tandem)
- Door Phones
- ISDN Calling
- Repeat Last Number Dialed
- Transferring with Camp-on
- Voice Mail Identification Code
- Handset Specifications
- Troubleshooting
- Access Codes
- Feature Codes
- Paging Access Codes
- Index
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- how to use this guide
- related documents
- Buttons
- Flexible Buttons
- feature buttons
- LCD Buttons
- LED Indicators
- On-hook/Off-hook
- Before You Begin
- Ringing Line Preference
- Making an Outside Call
- On-Hook Dialing
- Incoming Call Notification
- Alarm Reset
- Alert Signaling
- Automatic Busy Redial (ABR)
- Automatic Callback (ACB)
- Automatic Hold
- BGM Over Telephone Speakers
- Call Forward Modes
- Using Call Forward Buttons
- Call Forward–All Calls
- Call Forward–No Answer
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Park Orbits
- Call Park and
- Call Pickup
- Directed Call Pickup
- Page/Internal Call Pickup
- Call Waiting
- Conference Calls
- Date/Time/Day Adjustment
- DISA Calls - External
- Direct Station Selection (DSS) Buttons (Hotline)
- Door Lock(s)
- Door Phone(s)
- DTMF Tone Dialing with * and
- Emergency Ringdown/Hotline Service
- Handsfree Monitoring
- ISDN Outgoing Calling
- Message Waiting
- Message Waiting Light on [PhDN/MW]
- Message Waiting Light on Another Telephone
- Off-hook Call Announce (OCA)
- HS-OCA
- Override Calls
- Busy Override
- Privacy Override
- Page Announcements
- Privacy On-Line
- Release and Answer
- Speakerphone
- Speed Dial
- Speed Dial—Advanced Features
- Speed Dial Pause and Flash Storage
- Speed Dial Number Linking
- Chain Dialing Speed Dial Numbers
- Tone/Pulse Dialing
- CO Buttons
- Supervision
- Message Retrieval
- Call Forward to Voice Systems
- Control Buttons
- Soft Keys
- Soft Key Display
- Soft Key Prompts
- Busy Lamp Field (BLF) Display
- Caller ID/ANI/DNIS Information Mode
- Call Park Orbit List Display
- Retrieve and Auto Dial Lost Calls
- Messages, Memos, and Name Display
- Messages
- System Messages 60~64
- Message Notifications
- Silent Messaging (Busy Station)
- Memos
- Timed Reminders
- DADM
- DSS Console
- DSS] Button
- Call Transfer with Camp-on
- Call Answering (CO Line)
- Night Transfer
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Delayed Ringing
- Table Of Contents
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- how to use this guide
- Digital Telephone Models
- Buttons
- Flexible Buttons
- feature buttons
- LCD Buttons
- LED Indicators
- On-hook/Off-hook
- Volume Controls
- Before You Begin
- Automatic Line Selection
- Quick Reference
- Making an Outside Call to an ISDN Trunk
- On-Hook Dialing
- Incoming Call Notification
- Voluntary Account Codes (Verified/Non-Verified)
- Alarm Reset
- Attendant Console Calling
- Automatic Callback (ACB)
- Automatic Hold
- BGM Over Telephone Speakers
- Call Forward Modes
- Using Call Forward Buttons
- Call Forward–All Calls
- Call Forward–Busy
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Forward—External
- remote destination change
- Call Park Orbits
- Call Park and
- Call Pickup
- Group Pickup
- Page/Internal Call Pickup
- Call Waiting
- Conference Calls
- Date/Time/Day Adjustment
- DISA Calls - External
- Direct Station Selection (DSS) Buttons (Hotline)
- Door Lock(s)
- Door Phone(s)
- DTMF Tone Dialing with * and
- Emergency Ringdown/Hotline Service
- Handsfree Answerback
- Handsfree Monitoring
- ISDN Outgoing Calling
- Message Waiting
- Message Waiting Light on [PhDN/MW]
- Microphone Cut-Off
- HS-OCA
- Override Calls
- Busy Override
- Privacy Override
- Page Announcements
- Privacy On-Line
- Release and Answer
- Speakerphone
- Speed Dial
- Speed Dial–Advanced Features
- Speed Dial Pause and Flash Storage
- linked speed dial example
- Chain Dialing Speed Dial Numbers
- Timed Reminders
- Tone/Pulse Dialing
- CO Buttons
- Supervision
- Voice Mail Integration
- Message Retrieval
- Call Forward to Voice Systems
- lcd operation
- Control Buttons
- Soft Keys
- Soft Key Display
- Soft Key Prompts
- Busy Lamp Field (BLF) Display
- Caller ID/ANI/DNIS Information Mode
- Call Park Orbit List Display
- Messages, Memos, and Name Display
- Messages
- System Messages 60~64
- Message Notifications
- Silent Messaging (Busy Station)
- Memos
- Name/Number Display
- DIP Switches
- Speech Training Mode
- Special Button Operation (Button 10)
- DADM
- DSS Console
- DSS] Button
- Call Transfer with Camp-on
- Call Answering (CO Line)
- Paging
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Ringing Repeat
- Index
- Table Of Contents
- Table Of Contents
Strata AirLink DK40
Table of contents
- user guide
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Electronic Telephone Diagram
- feature buttons
- LED Indicators
- On-hook/Off-hook
- Before You Begin
- Automatic Line Selection
- Quick Reference
- Making an Outside Call to an ISDN Trunk
- Answering Calls
- Account Code Calls
- Alarm Reset
- Automatic Busy Redial (ABR)
- All Call Voice
- Automatic Callback (ACB)
- Automatic Hold
- Call Forwarding
- Call Forward–All Calls
- Call Forward–No Answer
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Forward Remote Destination Change
- Call Park Orbits
- Call Park and
- Call Pickup
- Group Pickup
- Call Transfer with Camp-on
- Call Waiting
- Conference Calls
- Direct Inward System Access (DISA)
- Direct Station Selection (DSS)
- Do Not Disturb (DND)
- Door Lock
- Emergency Ringdown/Hotline Service
- Handsfree Answerback
- ISDN Outgoing Calling
- Message Waiting
- Microphone Cut-Off
- Off-hook Call Announce (OCA)
- Tone Signaling
- Override Calls
- Busy Station Override
- Privacy Override
- All Call
- Release and Answer
- Saved Number Redial
- Speed Dial
- Speed Dial–Advanced Features
- Speed Dial Pause
- Chain Dialing Speed Dial Numbers
- Timed Reminders
- Tone/Pulse Dialing
- Voice Mail Integration
- Control Buttons
- Busy Lamp Field (BLF) Display
- Caller ID/ANI/DNIS Information Mode
- Call Park Orbit List Display
- Messages
- Message Notification
- Group Notification Station Messaging
- Silent Messaging (Busy Station)
- Memos
- Name/Number Display
- dss console
- DSS] Buttons
- Features
- Answering a (CO Line)
- Paging
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Ringing Repeat
- Flexible Buttons
- Index
- Table Of Contents
Strata AirLink DK40
Table of contents
- digital single line telephone
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Buttons
- LED Indicators
- Volume Controls
- Before You Begin
- Incoming Call Ringing Patterns
- Quick Reference
- Making an Outside Call Using ISDN
- Account Code Calls
- Verified Account Codes
- Automatic Busy Redial (ABR)
- Automatic Call Distribution (ACD)
- Automatic Callback (ACB)
- Attendant Console Calling
- Background Music (BGM) Over Telephone Speakers
- Call Forward—External
- Call Park Orbits
- Call Pickup
- Pick up Calls to a Group
- Conference Calls
- CO Line Queuing
- Direct Inward System Access (DISA)
- Door Phones
- DTMF Tone Dialing with * and
- Retrieve a Call on Hold
- Set Message Waiting on Other Telephones
- Override Calls
- Toll Restriction Override
- Repeat Last Number Dialed
- Speed Dial
- Timed Reminders
- Setting Call Forward
- Call Forward To Toshiba Voice Systems
- CO Line Access Codes
- Paging Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Ringing Repeat
- Index
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- related documents
- Handset
- Buttons
- Secondary Directory Number [SDN]
- Charger Base
- Battery
- Step 1: Select Location
- Step 2: Charge Batteries for First Time
- Step 3: Verify Call Ringing Patterns
- Powering On and Off
- Making Calls
- Menu Options
- auto answer
- display contrast
- ringer type
- ringer volume
- Using the Hookswitch
- Mute
- Speed Dial
- Account Code Calls
- Verified Account Codes
- Attendant Console Calling
- Automatic Callback (ACB)
- Automatic Hold
- Call Forward (CF)
- Using Call Forward Buttons
- Call Forward–All Calls
- Call Forward–No Answer
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Hold
- Call Pickup
- Call Waiting
- Conference Calls
- Do Not Disturb
- DTMF Tones
- Message Waiting
- Override Calls
- Executive Override
- Privacy Override
- Paging Announcements
- Saved Number Redial
- Tone/Pulse Dialing
- Transferring Calls
- Toshiba Voice Mail Integration
- Message Retrieval
- Call Forward to Voice Systems
- Forced Account Codes
- Emergency Override of Forced Account Code Dialing
- Automatic Busy Redial
- Call Forward
- Call Forward Modes
- Call Forward–Busy
- Call Forward–External
- Call Park Orbits
- CO Line Queuing
- CO Line Connection (Tandem)
- Door Phones
- ISDN Calling
- Repeat Last Number Dialed
- Transferring with Camp-on
- Voice Mail Identification Code
- Handset Specifications
- Troubleshooting
- Access Codes
- Feature Codes
- Paging Access Codes
- Index
- Table Of Contents
Strata AirLink DK40
Table of contents
- user guide
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- how to use this manual
- important safety instructions
- related documents
- Applications
- Cordless Digital Telephone Standard Parts
- Base Unit Controls and Functions
- Features
- Removing and Charging Your Battery Pack
- Charging Extra Battery Packs
- Tips on Extending Battery Pack Life
- Entering Program Mode
- Handset Controls
- Mute
- Charging the Handset
- Switching a Call to Your Cordless Digital Telephone
- Switching a Call to the Desk Telephone
- Using Memory
- Chain Dialing
- Before You Begin
- Quick Reference
- Making an Outside Call to an ISDN Trunk
- Answering Calls
- Conferencing Calls
- Placing/Retrieving Calls on Hold
- Using Automatic Hold
- Calling the Attendant Console
- Account Code Calls
- Voluntary Account Codes
- Alert Signaling
- Automatic Callback
- Line Queuing with Automatic Callback
- Auto Redial
- Call Forward-All Calls
- Call Forward-Busy
- Call Forward-Busy/No Answer
- Call Forward-Cancel
- Call Forward-Fixed
- Call Park Orbits (Release 3 or later)
- Call Park and
- Group Pickup
- Calls to Other Groups
- Direct Station Selection Buttons (Hotline)
- Door Lock
- ISDN Outgoing Calling
- Subaddress
- Messaging
- Cancelling a Calling Station Message
- PhDN/MW] Message Waiting
- Off-hook Call Announce (OCA)
- Speaker Off-hook Call Announce (SP-OCA)
- Override Calls
- DND Override
- Privacy On-Line
- Privacy Release
- Release and Answer
- Speed Dial
- Stored Station or System Speed Dial Calling
- Timed Reminders
- Toll Restriction Override
- Two (Tandem) Line Connection
- Using Line Buttons
- Installing Optional Headset
- Troubleshooting
- Range and Performance
- Nine Simultaneous Conversation Channels
- Specifications
- Available Optional or Replacement Items
- Access Codes
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Radio Interference
Strata AirLink DK40
Table of contents
- limited warranty
- Table Of Contents
- Table Of Contents
- equipment notes
- important notes
- Auto Attendant
- System Auto Attendant Dialing Plan
- Auto Attendant Announcement Recording Recommendations
- Direct Inward System Access (DISA) Security Code
- Emergency 911 Calls
- Emergency Calling from the Attendant Console
- Night Transfer
- Night Transfer Lock Mode
- Setting Date/Time/Day
- Soft Keys
- Automatic Relocation
- Relocation by Special Dial
- System Messages, Names and Memos
- User LCD Name/Number Display
- System Speed Dial Numbers
- Accessing the Stored Number
- Speed Dial Pause and Flash Storage
- Speed Dial Memo
- Toll Restriction Override/Traveling Class Codes
- Verified Account Codes
- CO Line Access Codes
- Feature Access Codes
- Paging Group Codes
- Speed Dial Access Codes
- User Name/Number Directory
- Speed Dial Memo Directory
- Telephone Location Record
- Index
Strata AirLink DK40
Table of contents
- user guide
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- related documents
- Buttons
- Flexible Buttons
- LCD Buttons
- LED Indicators
- On-hook/Off-hook
- Features
- Ringing Line Preference
- Making an Outside Call
- Making an Outside Call to an ISDN Trunk
- Incoming Call Notification
- Account Code Calls
- Alarm Reset
- Automatic Busy Redial (ABR)
- All Call Voice
- Automatic Callback (ACB)
- Automatic Hold
- Call Forwarding
- Call Forward–All Calls
- Call Forward–No Answer
- Call Forward–Busy/No Answer
- Call Forward–Fixed
- Call Forward Remote Destination Change
- Call Park Orbits
- Call Park and
- Call Pickup
- Group Pickup
- Call Transfer with Camp-on
- Call Waiting
- Conference Calls
- Direct Inward System Access (DISA)
- Direct Station Selection (DSS)
- Do Not Disturb (DND)
- Door Lock
- DTMF Tone Dialing with * and
- Group Listening
- Handsfree Monitoring
- Making an Outgoing Call with a Subaddress to an ISDN Trunk
- Microphone Cut-Off
- Off-hook Call Announce (OCA)
- Tone Signaling
- Busy Station Override
- Do Not Disturb Override
- Privacy Override Override
- All Call
- Privacy Release
- Saved Number Redial
- Speed Dial
- Speed Dial–Advanced Features
- Speed Dial Pause
- Chain Dialing Speed Dial Numbers
- Tone/Pulse Dialing
- Voice Mail Integration
- Control Buttons
- Busy Lamp Field (BLF) Display
- Caller ID/ANI/DNIS Information Mode
- Call Park Orbit List Display
- Retrieve and Auto Dial Lost Calls
- Messages
- Message Notification
- Group Notification Station Messaging
- Silent Messaging (Busy Station)
- Memos
- Timed Reminders
- dss console
- DSS] Buttons
- Calling a Station
- Answering a (CO Line)
- Paging
- CO Line Access Codes
- Feature Access Codes
- Speed Dial Access Codes
- Flexible Directory Numbering
- Ringing Repeat
- Index
- Table Of Contents
Strata AirLink DK40
Table of contents
- user guide
- Table Of Contents
- Table Of Contents
- Before You Begin
- Incoming Call Ringing Patterns
- Quick Reference
- Answering Calls
- Emergency Override of Forced Account Code Dialing Requirements
- Automatic Callback (ACB)
- Attendant Console Calling
- Call Forward—External
- Call Hold
- Call Park Orbits
- Call Pickup
- Call Transfer with Camp-on
- CO Line Queuing
- Conference and Tandem Calls
- Direct Inward System Access (DISA)
- Door Phones
- Emergency Ringdown/Hotline Service
- Message Waiting
- Set Message Waiting On Other Telephones
- Do Not Disturb (DND) Override
- Repeat Last Number Dialed
- Tone/Voice First Signaling
- Setting Call Forward
- Call Forward To Toshiba Voice Systems
- Voice Mail Message Retrieval
- Access Codes
- Paging Access Codes
- Speed Dial Access Codes
- Index
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- related documents
- Handset
- Buttons
- Secondary Directory Number [SDN]
- Charger Base
- Battery
- Step 1: Select Location
- Step 2: Charge Batteries for First Time
- Step 3: Verify Call Ringing Patterns
- Powering On and Off
- Making Calls
- Menu Options
- display contrast
- Using the Hookswitch
- Mute
- Speed Dial
- Account Code Calls
- Verified Account Codes
- Attendant Console Calling
- Automatic Callback (ACB)
- Automatic Hold
- Call Forward (CF)
- Using Call Forward Buttons
- call forward–fixed
- Call Hold
- Call Pickup
- Call Waiting
- Conference Calls
- Do Not Disturb
- DTMF Tones
- Message Waiting
- Override Calls
- Executive Override
- Privacy Override
- Paging Announcements
- Saved Number Redial
- Tone/Pulse Dialing
- Transferring Calls
- Toshiba Voice Mail Integration
- Message Retrieval
- Call Forward to Voice Systems
- Call Forward
- Call Forward Modes
- Call Park Orbits
- CO Line Queuing
- CO Line Connection (Tandem)
- Door Phones
- ISDN Calling
- Voice Mail Identification Code
- Handset Specifications
- Troubleshooting
- Access Codes
- Feature Codes
- Paging Access Codes
- Index
Strata AirLink DK40
Table of contents
- limited warranty
- Table Of Contents
- Table Of Contents
- equipment notes
- important notes
- Auto Attendant
- Auto Attendant CO Line Assignments
- System Auto Attendant Dialing Plan
- Auto Attendant Announcement Recording Recommendations
- Emergency 911 Calls
- Emergency Calling from the Attendant Console
- Night Transfer
- Night Transfer Lock Mode
- Setting Date/Time/Day
- Soft Keys
- Automatic Relocation
- Relocation by Special Dial
- System Messages, Names and Memos
- User LCD Name/Number Display
- System Speed Dial Numbers
- Clearing a Speed Dial Entry
- Speed Dial Pause and Flash Storage
- Speed Dial Memo
- Toll Restriction Override/Traveling Class Codes
- Verified Account Codes
- CO Line Access Codes
- Feature Access Codes
- Paging Group Codes
- Speed Dial Access Codes
- User Name/Number Directory
- Speed Dial Memo Directory
- Telephone Location Record
- Index
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Base Key Service Unit (KSU)
- Expansion KSU
- Peripherals
- Feature Capacities
- Station Considerations
- Telephone Circuit (Port) Types
- Electronic Telephone Circuit Connections
- Worksheet 1 – System PCB Assignment Guide
- Strata DK40 Port Classification
- emc compliance
- Table 1-13 DK40 Tone Plan
- Table 1-14 System Port to Port Losses
- Inspection
- Input Power
- Table 2-1 Summary of Electrical/Environmental Characteristics
- AC Power and Earthing Requirements
- AC Power and "Protective Earth" Test
- Testing the System's Power Supply
- Mounting the Base KSU
- Mounting the Expansion KSU
- Figure 2-6 DK40 Base KSU Interior
- Figure 2-10 Expansion KSU Mounting and Connections
- Figure 2-11 Expansion KSU Slot Lock
- Reserve Power Option
- Reserve Power Installation
- Power Failure Emergency Transfer Option
- Power Supply Removal and Replacement
- Power Supply Replacement
- Expansion KSU PCBs
- PCB Installation/Power Supply Considerations
- K5RCU
- Feature Key Upgrades (KKYS, RKYS2 & 3)
- RKYS2/RKYS3 Auto Attendant and ACD
- KSTU3 Four-circuit Standard Telephone Interface Unit
- KSTU3 Wiring
- Figure 2-16 Standard Telephone Interface Board (KSTU3)
- Table 2-6 KSTU3 Controls and Interface Connectors
- Figure 2-18 KSTU3/KSTS3 Installation
- Exchange Line Interface Unit
- TCOU Programming
- Figure 2-19 DK40 Loop Start Exchange Line Board (TCOU)
- Two-circuit ISDN BRI Interface Unit
- Capacity and Cabinet Slot Information
- TBSU Installation
- Figure 2-21 TBSU PCB
- Table 2-9 TBSU Option Switches, Jumpers, and Connectors
- Modular Jack Pin Configurations
- TBSU Premise Wiring Guidelines
- Table 2-12 RJ-45 Jack – ISDN Standard Interface Modular Connector Pinout (TBSU-TE mode)
- Connecting TBSU to Network Side (TE-Mode)
- TBSU "TE" Mode Facilities
- Connecting TBSU Station Devices (NT-Mode)
- TBSU "NT" Mode Facilities
- Figure 2-25 Outgoing Call Setup Output of BRI Call Monitor
- Figure 2-26 Incoming Call Setup Output of BRI Call Monitor
- TBSU Performance Monitoring Via DK40 Remote Programming
- Figure 2-27 TBSU Performance Monitor Output
- Universal Slot PCBs
- Sub Assemblies for Universal Slot PCBs
- Loop Limits
- MDF Wiring Diagrams
- Figure 2-29 MDF Wiring to Exchange Lines and Digital Telephones (TCOU)
- PCB Chapter Layout
- PDKU2 Digital Telephone Interface Unit
- PEKU Electronic Telephone Interface Unit
- PEKU Configuration to Support an HDSS Console Option
- Table 3-1 PEKU Controls, Indicators, and Connectors
- PEPU External Page Interface Unit
- PEPU Programming
- PIOU, PIOUS Option Interface Units
- PIOU, PIOUS Installation
- PIOU, PIOUS Programming
- Figure 3-6 PIOU Printed Circuit Board
- Table 3-4 PIOUS Controls, Indicators, and Connectors
- PCOU Exchange Line Interface Unit
- PCOU Programming
- Table 3-5 PCOU Controls, Indicators, and Connectors
- PACU AC15 Tie Line Unit
- PACU Programming
- Figure 3-9 PACU Control, Indicator and Interface Connectors
- PEMU DC5 Tie Line Unit
- PEMU Programming
- Figure 3-10 PEMU Printed Circuit Board
- RSTU Standard Telephone Interface Unit
- External Options
- Figure 3-12 PSTU and Subunit (SSTU)
- RSTU2 Programming
- RPTU ISDN Primary Rate Interface Unit
- RPTU Installation
- To Install the RPTU PCB
- Figure 3-14 RPTU Printed Circuit Board
- Table 3-12 LED Functions
- Cabling
- Timing and Synchronization
- RPTU Call Monitoring (PRI)
- Performance Monitoring
- RBSU/RBSS ISDN Basic Rate Interface Unit
- RBSU/RBSS Installation
- Figure 3-27 RBSS PCB
- Table 3-14 RBSU/RBSS Option Switches, Jumpers, and Connectors
- Figure 3-28 Location of RBSU Plug-on PCBs
- Table 3-15 RBSU/RBSS LED Indications
- RBSU/RBSS Premise Wiring Guidelines
- Table 3-17 RJ-45 Jack – ISDN Standard Interface Modular Connector Pinout (RBSU-TE mode)
- Connecting RBSU to Network Side (TE-Mode)
- Figure 3-32 RBSU/RBSS NT Circuit Pinout on Passive Bus
- RBSU/RBSS Passive Bus Configurations
- Figure 3-33 Outgoing Call Setup Output of BRI Call Monitor
- Figure 3-34 Incoming Call Setup Output of BRI Call Monitor
- Station Wiring Diagrams
- Figure 4-2 MDF Wiring-DDCB/Door Phone/Lock to PDKU
- Figure 4-3 PDKU Station MDF Cross Connect Record
- Electronic Station Wiring Diagrams
- Figure 4-5 MDF Wiring/HDSS Console and Associated EKT to PEKU
- Figure 4-6 MDF Wiring-Door Phone to PEKU
- Figure 4-7 PEKU Station MDF Cross Connect Record
- Analogue Devices Wiring
- Figure 4-9 RSTU2//PSTU2 Station MDF Cross Connect Record
- Power Failure Cut Through (DPFT) Wiring Pin-outs
- Figure 4-11 DPFT Connector J1/Terminal Sequence & Designations/Exchange Line Connection & DPFT Control
- Exchange Line Wiring Diagrams
- Figure 4-13 MDF Wiring/2-Wire Tie Line to PEMU
- Figure 4-14 MDF Wiring/4-Wire Tie Line to PEMU
- Figure 4-15 MDF Wiring AC15 Tie Lines to PACU
- Figure 4-16 PIOU/TTY and SMDR Wiring (with PPTC Adapter)
- Figure 4-17 PIOUS SMDR/TTY Options and Wiring (with PPTC Adapter)
- Figure 4-18 DK RS-232 Modular Adapter Pin Configuration
- Types of Telephones
- Electronic Telephones
- Telephone Installation
- standard telephones
- Telephone Wall Mounting
- Telephone Upgrades
- Telephone Speaker Off-hook Call Announce Upgrade (DVSU)
- Loud Ringing Bell/T001B Headset Upgrade (HHEU)
- Figure 5-9 HESC-65A Cabling
- Carbon Headset/Handset Straps
- Microphone/Speaker Sensitivity Adjustment (Speakerphones Only)
- External Power Straps
- Figure 5-10 HVSU Installation for Electronic Telephones
- Figure 5-11 Electronic Telephone PCB Connections
- Figure 5-12 HVSI/HVSU Installation for Electronic Telephones
- Direct Station Selection (DSS) Console/System Connection
- HDSS Console
- Door Phone (MDFB)
- DDCB/HDCB Wall Mounting
- MDFB Wall Mounting
- Door Phone/Lock Programming
- Digital Add-on Module Installation
- Figure 5-16 Digital Add-On-Module
- ADM Programming
- Power Failure Options
- Power Failure Emergency Transfer (DPFT) Installation
- Music-on-Hold (MOH)/ Background Music (BGM) Options
- Figure 6-2 Music-on-Hold and Background Music (same source) Functional
- BGM Options
- Figure 6-4 DK40 Alternate BGM Source to Standard Telephone Port Connection
- Alternate BGM Source Installation
- Relay Control Options and Door Lock Control
- Figure 6-7 PIOU/PEPU Relay Control Functional Wiring Diagram
- Table 6-1 DDCB DRLK Assignments Guide
- Night Transfer/Night Relay Options with PIOU, PIOUS, or PEPU
- External Speaker Unit (HESB) Options
- Figure 6-11 HESB/Digital Telephone with Loud Speaker Amplification Wiring
- Figure 6-12 HESB/Electronic Telephone with Loud Speaker Amplification Wiring
- Amplified Speaker Option
- Talkback Amplified Speaker Option
- Figure 6-14 HESB/Talkback Amplified Speaker Wiring
- HESB Wall Mounting
- External Page Options
- Figure 6-16 T001B Installation/Configuration
- Figure 6-17 Page and Seperate BGM Using the Same Amplifier
- Figure 6-18 PIOU Zone, Page/BGM/Night Ring (Seperate Amplifiers)
- Figure 6-19 Zone Paging with Multiple Amplifiers
- night ringing over selected page zones
- Figure 6-20 Night Ringing Over All External Page Zones
- SMDR Printer/Call Accounting Device Options
- SMDR Printout Examples
- Figure 6-21 SMDR Printout Example
- Figure 6-22 SMDR Printout Example Column/Field Definitions
- SMDR Programming
- Figure 6-23 PIOU/PIOUS SMDR Cable Connections
- System Database Printout Using SMDR Port
- Toshiba Stratagy or Stratagy DK Voice Messaging Systems
- Customer-Supplied Voice Mail Messaging Systems
- General Voice Mail (Standard Telephone Port) Programming
- Voice Mail System Installation
- Auto Attendant
- Strata DK40 Built-In Auto Attendant (AA)
- Figure 6-27 Built-in Auto Attendant Basic Call Sequences
- Figure 6-28 Announcement Device Block Diagram
- Non-built-in Auto Attendant
- Figure 6-29 Multiple PIOU/PIOUS (Remote Maintenance, MIS for ACD)
- Figure 7-1 ACD Call Handling Example
- Installation
- Figure 7-2 SMIS/ACD Wiring Diagram
- ACD Installation Guidelines
- ACD Line Operation/Programming Considerations
- Transfer From Built-in Auto Attendant (AA) to ACD Group
- ACD Group Status
- Agent Ring No Answer Call Treatment
- ACD SMDR Printout Examples
- Figure 7-4 Loop Start Incoming Call Example
- Figure 7-6 Incoming Built_in AA DISA Call (non-ACD call) Example
- Figure 7-8 Direct Loop Start Line Call to ACD Agent (no Queue Time)
- Insight DK
- Figure 7-11 Twisted Pair Connections
- About Strata DK and TAPI
- Requirements
- Figure 8-2 Control Panel
- Install TSPI and/or StrataLink Packages
- Figure 8-6 Including StrataLink in Startup Group
- Figure 8-8 Configuring the Toshiba Driver
- Purpose
- Levels of Service
- The DKT TSPI Call State Flow
- System Messages
- Receiving Information
- Basic Call Control
- Holding Calls
- Transferring Calls
- Call Parking
- Miscellaneous Functions
- Extended Services
- StrataLink Functions
- Software Application Initiated Events
- Figure 8-13 Dialling preference Screen
- Telephone System Events
- Figure 8-16 Add/Change Actions Screen
- Figure 8-17 Add/Edit Actions Screen
- Tokens
- TeleMagic Link
- Figure 8-19 TAPI Test Screen
- Debugging
- Figure 8-22 Overview of how StrataLink works Goldmine '95
- Goldmine '95 Installation Guidelines
- Figure 8-23 POP action for Goldmine
- Figure 8-24 Trigger Rules for Goldmine
- Figure 8-26 Call Connected Trigger
- Beneficial Options Available in Goldmine 95
- Figure 8-27 Goldmine Toolbar
- Linking ACT! 3.0 with StrataLink
- Installing ACT! 3.0
- Figure 8-29 ACT! Preference Screen
- Figure 8-30 ACT! Trigger Rules
- Figure 8-31 StrataLink Action for "Popping" ACT!
- Handling Outgoing Calls
- Handling Incoming Calls
- Fault Classification
- Defective Parts Return
- Power Supply Test
- Ohmmeter Test
- Cable Installation Test
- Table 9-4 Station Cable Continuity Check for Electronic Telephone Cables using Ohmmeter
- Fault Isolation Flowcharts
- fault finding
Strata AirLink DK40
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Strata DK40 Programming Manual Spring
- Numerical Program Listing
- Alphabetical Program Listing
- How to Program a Strata DK40 System
- Program Sequence
- Figure 1-3 Programming Button Sequence Overview
- Programming Data Variations
- Programming LED Buttons Keystrip Template
- First-time Programming
- Step 3: Run Programs 92 -1~9
- Step 7: Run Additional Programs as Required
- Program 91-9 System Initialisation
- Program 90 Initialise Programs 00~*99
- Program 90 Example
- Program 91-1 Automatic PCB Recognition and Port Renumber
- Program 91-1 Example
- Program 91-2 Data Transfer from Temporary Memory to Working Memory
- Program 92 Initialising Misc. Backup RAM
- Program 92 Overview
- Program 00 Software Check
- Program 00 - Overview
- Program 01 Station Logical Port Display and/or Change
- Program 02 Station Physical Port Display and/or Change
- Program 03 Flexible PCB Slot Assignments
- Program 03 for DK40 - Overview
- DK40 Slots 15~18 (Expansion KSU Assignment Criteria)
- Program 04 Station Logical Port [PDN] Assignment
- Program 04 Overview
- Program 05 Flexible Access Code Numbering
- Program 05 Overview
- Program 09 Built-in Auto Attendant Prompt / Station Assignments
- Program *09 DDI Digit Translation (Groups 000~069)
- Program 10-1 System Assignments, Part 1 of 5
- Program 10-1 Overview
- LED 10: System Speed Dial Override, Toll Restriction
- LED 03: Dial Pulse (DP) Make Ratio
- Program 10-2 System Assignments, Part 2 of 5
- Program 10-2 Overview
- LED 14: Privacy Override Warning Tone
- LED 06: Voice Mail Identification Code, Dual-tone Multi-frequency (DTMF Signal Time
- Program 10-3 System Assignments, Part 3 of 5
- Program 10-3 Overview
- Program 10-5 System Assignments, Part 5 of 5
- Program 10-5 Overview
- Program *11 Called Party Number Routing Tables
- Program *11 Overview
- Program 12 System Assignments, Basic Timing
- Code 4: Recall Timing
- Program *12 System Assignments, Basic Timing
- Program *12 Overview
- Program 13 Defining the Message Centre
- Program 15 Assigning Exchange Line Attributes
- Program 15 Overview
- Code 4: Automatic Release (AR) Time
- Program *15 Exchange Line Tenant Assignments
- Program 16 Assign Exchange Line Groups (or Dial 9)
- Program *16 Assigning Earth Recall Signalling to Exchange Lines
- Program 17 Tie Line Options
- Program 17 Overview
- Program *17 DDI Intercept Port Number (Vacant or Wrong Number)
- Program 19 Alternate Background Music Source Slot Assignment
- Program 23 Built-in Auto Attendant (AA) Primary Announcement Assignments
- Programs 23 and 24 Overview
- Program 25-1 Built-in AA Incoming Call Overflow Time
- Program 26 Built-in AA Camp-on Busy Time
- Program 26 Overview
- Program 27 DKT Handset/Headset Receiver Volume Level
- Program 28 DSS Console/Attendant Telephone Assignments
- Program 29-1~3 DSS Console and Number Button Assignments
- Program 29 - Initialised Default DSS Console Button Assignments
- Program *29 Add-on Modules Button Assignments
- Program *29 - Initialised Default Add-on Modules Button Assignments
- Program *29 Overview
- Program 30 Station Class of Service
- Program 30 Overview
- LED 19: Privacy Override
- LED 15: Change Verified Account Code
- LED 07: Off-hook Call Announce (OCA) Automatic
- Program *30 Telephone Group Page Assignments
- Program 31 Station Class of Service
- Program 31 Overview
- Programming Tips for Setting Up Voice Mail Integration
- LED 15: Toshiba Stratagy and/or VM Integration (A Tone/D Tone)
- LED 04: Voice Mail (VM) to VM Call Blocking
- Program *31 Group Pickup Assignments
- Program *31 Overview
- Program 32 Automatic Preference
- Program 32 Overview
- Program 33 [PDN] Station Hunting (Voice Calls Only)
- Program 34 Hold Recall Timing
- Program 35 Station Class of Service
- Program 35 Overview
- LED 18: Automatic Hold
- LED 05: LCD Individual Message
- Program 36 Fixed Call Forward
- Program 37 Ring Transfer (Camp-on) Recall Time
- Program 38 Digital and Electronic Telephone Keystrip Type
- Assignments for 2000-Series Digital Telephone Keystrips
- Assignments for Electronic Telephone Keystrips
- Program 38 Overview
- Program 39 Flexible Button Assignments
- Directory Number Button Assignments
- Program 39 Overview
- Program 40 Station Exchange Line Access
- Program 40 Overview
- Program 41 Station Outgoing Call Restriction
- Program 41 Overview
- Program 42-0 Exchange Line to PBX Connection
- Program 42-0 Overview
- Program *42-1Primary Clock Timing Source Reference (TBSU/RBSU/RPTU)
- Program *42-2 Secondary Clock Timing Source Reference (TBSU/RBSU/RPTU)
- Program *43-1 Outgoing Digit Translation Enable/Disable (Tie Lines)
- Program *43-2 Outgoing Digit Translation Assignment (Tie Lines)
- Program *43-2 Overview
- Program 44-91~93 Emergency Bypass of Forced/Verified Account Codes
- Program 44-1~4 Toll Restriction
- Program *44-2 Incoming Digit Translation - Digit Deletion (Tie Lines)
- Program *44-3 Incoming Digit Translation (Tie Lines)
- Program *45-01 ~ 20 Unused Extension Number Digit Translation Tables
- Program *45 Overview
- Program 60-2~6 & 9 SMDR Output/Account Code Digit Length
- Program 60-2~6 & 9 Overview
- Program 60-8 Call Forward External (Remote Change, Security ID Code)
- Program 60-8 Overview
- Program *60 TBSU/RBSU/RBSS Circuit Operation (NT or TE)
- Program 61-2 Fault Test Run Time
- Program 61-41 Fault Test Message 1
- Program 61-43 Fault Test Message 3
- Program *61-1 Analogue to ISDN2 Bearer Service Request
- Program *61-2 Transmission Pad Adjustments (Analogue to Digital)
- Program *61-3 Reception Pad Adjustments (Analogue to Digital)
- Program *62-1 Extension to ISDN2 Channel Bearer Service Request
- Program *62-3 Reception Pad Adjustments (Analogue Extension to ISDN2 Channel)
- Program *63-1 Dialled Sub-Address Timeout
- Program *63-2 Outdialling Inter Digit Pause
- Program 69 Verified Account Codes
- Program 69 Overview
- Verified Account Codes: Forced/Voluntary Program Options
- Program 70 Verified Account Code Toll Restriction Assignments
- Program 70 Overview
- Program 71 Day 1 - (Immediate) - Incoming DDI Exchange Line Station Ringing Assignments
- Program 72 Day 1 - (12 Second Delay) - Incoming DDI Exchange Line Station Ringing Assignments
- Program 73 Day 1 - (24 Second Delay) - Incoming DDI Exchange Line Station Ringing Assignments
- Program 74 Day 2 - (Immediate) - Incoming DDI Exchange Line Station Ringing Assignments
- Program 75 Night - (Immediate) - Incoming DDI Exchange Line Station Ringing Assignments
- Programs 71 ~ 75 Overview
- Program 76-1 DDI Group Alpha-Tagging Assignments
- Program 76-1-DDI Group Alpha-tagging Overview
- Program 76-1 DDI Group Alpha-Tagging Assignments (cont)
- Program 77-1 Peripheral Options (Door Phones) PIOU/PIOUS/IMDU/PEPU
- Program 77-1 Overview
- LED 08: Door Phone Ring On External Page
- Program 77-2 Door Phone Busy Signal/Door Lock Assignments
- Program 77-2 Overview
- Program 77-3 Tenant Night Ringing Over PIOU External Page Zones
- Program 78 Exchange Line Special Ringing Assignments
- Program 78 Overview
- Program 79 Door Phone Ringing
- Program 79 Overview
- Program 80 EKT and DKT Ringing Tones (Exchange Line Calls)
- Programs 81~89 Exchange Line/Station/AA Ringing Assignments
- Program 81~89 Overview
- Station Ringing Modes
- Auto Attendant Program Example
- Program 93 Exchange Line Identification
- Alpha Mode
- Program 97 Printing Program Data through SMDR
- Completing the Toll Restriction System Record
- Toll Restriction Features
- Program 44-1~4 Toll Restriction/Travelling Class Override Codes
- Program 45-1 LCR/Toll Restriction Dial Plan
- Program 45-2 Toll Restriction Disable
- Program 45-8~9 Toll Restriction Override Code
- Programs 46-11~41 Toll Restriction Class (1~4) Parameters
- Program 46-2~4 Toll Restriction Allowed/Denied STD/International Codes Assigned by Class
- Program 46-2 ~ 4 Overview
- Program 46-6~8 Toll Restriction Allowed/Denied Local Codes Assigned by Class
- Program 46-6 ~ 8 Overview
- Program 47 Toll Restriction Exception Codes (Tables 01~08)
- Program 48 Station Toll Restriction Classification (Day Mode)
- Program 48 Overview
- Program 49 Station Toll Restriction Classification (Night Mode)
- Program 49 Overview
- Class 3 Toll Restriction
- LCR Features
- Override/Exception Code Tables
- LCR Exchange Line Programming Reference Table
- Timeout after 0 (Zero)
- LCR STD/International Codes, Program 51:
- Program 50-1 LCR Parameters
- LED Button 04: Dial Tone After LCR Access
- Programs 50-300 ~ 319 LCR Exception/Override Code Tables
- Programs 50-300 ~ 319 Overview
- Program 50-6 LCR Dial 0 (Zero) Time-out
- Program 50-900 ~ 919 LCR Exception/Override Code Route Plan Assignment
- Route Plan Overview
- Overview for Programs 51~54
- Program 51 Overview
- Program 53 LCR Schedule Assignments for LCR Plans
- Program 53-LCR Route Plan Assignments
- Program 54 LCR Route Definition Tables
- Program 54 Overview
- Program 55 LCR Modified Digits Tables
- Program 55-0 Delete Number of Digits From the Front of Dialled Number
- Program 55-1 and 2 Add Digits Before and/or After the Dialled Number
- Program 55-1 and 2 Overview
- Program 56 LCR Station Group Assignments
- Program 03 PIOU, PIOUS ACD/MIS Slot Assignments
- Program 09 Auto Attendant Prompt/ACD Group Assignments
- Program 09 Overview
- Program *09 ACD Group Tie Line Digit Assignments (070~077)
- Program 10-4 ACD Parameters
- Program 10-4 Overview
- Program *10 ACD Group DDI Ringing Assignments
- Program *10 Overview
- Program 11 ACD Timing Assignments
- Program 11 Overview
- Code 5: Music Timers 1, 2, and 3
- Code 9: Call Disconnect Timer
- Program 14-0 Loop Start Line Direct to ACD Group Assignments
- Program 14-0 Overview
- Program 14-1 ACD Agent Identification Code Assignments
- Program 18 Agent Names for SMIS/MIS Assignments
- Numeric Mode
- Program 14-2 ACD Supervisor Passwords
- Program *14-2 Tie Line After Shift/Overflow Substitution Destinations
- Program *14-2 Overview
- Program 14-3 Announcement/Music Port and Queue Pattern
- Program 14-3 Overview
- Program 14-4 Queue Time Out Overflow Destination
- Program 14-4 Overview
- Program 14-5 Overflow Point and Ring No Answer Routing Destination
- Program 14-5 Overview
- Overflow Operation
- Program 14-6 After Shift Service Destination
- Program 14-6 Overview
- Program 14-71 Queue Size for Alarm, Immediate Assignments
- Program 14-72 Queue Size for Alarm 1
- Program 14-73 Queue Size for Alarm 2
- Program 14-8 Alarm Pattern Assignments
- Program 14-8 Overview
- Program 14-9 Work Unit Assignments
- Code 3: Automatic Release (AR) From Hold/Transfer
- LED 17: Continuous DTMF Tones Off
- Program 39 Flexible Button Assignments for ACD Telephones
- Related Programs
- Program 76-2 ACD Group DDI Alpha-Tagging Assignments
- Progam 76-2 Overview