DocuColor 7002/8002 Basic TroubleshootingUser Guide 10-7Fault Code 112-130Jam indicated infinisher.Paper is jammedbetween theExit Module and thefinisher sensors.• Open the finisher door.• If no jammed paper is visible in the areaindicated, open the Exit Module door andclear any jammed paper. Close the ExitModule door.• Open and close the finisher door.• If the fault persists, undock the finisher andclear the jammed paper between the ExitModule and the finisher. Refer to the Notebelow this table for information on how toundock the finisher.Fault Code 112-110 Paper jammed in thefinisher and the ExitModule during a purgeof sheets to the Top Tray.• Clear the jammed paper from the finisher.• Clear the jammed paper from the ExitModule.• Open and close the finisher door.• Resume job.Fault Code 052-310 Communication problem • Cancel or save the job.• Power off the digital press. Wait 15 secondsand power on.Fault Code 052-321 Connection problem • Cancel or save the job.• Power off the digital press. Wait 15 secondsand power on.Fault Code 052-320 Unexpected connection • Cancel or save the job.• Power off the digital press. Wait 15 secondsand power on.Fault Code 052-312 Communication problem • Cancel or save the job.• Power off the digital press. Wait 15 secondsand power on.Ready Indicator doesnot illuminateNo power • Check the power cord connected to thepower source.• Check that the main switch is on.Poor Stacking: Mixed sizes of paper • Run separate jobs and empty stacker.High paper curl • Adjust digital press decurler.• Flip paper in digital press paper tray(s).• Rotate paper in the digital press papertray(s).Mechanical obstruction • Check for obstruction in the stacker staplerpaper path.• Ensure that all transports and baffles areproperly seated.Paper Jams: Use Top Tray • Deselect offset or restart job to the TopTray.High paper curl • Adjust digital press decurler.• Flip paper in digital press paper tray(s).• Rotate paper in the digital press papertray(s).• Switch to heavier paper.Problem Cause Solution