Veeder-Root TLS2P Setup And Operation Manual

Also see for TLS2P: Upgrade guide

Veeder-Root TLS2P Setup And Operation Manual Manual pdf 2 page image

NoticeVeeder-Root makes no warranty of any kind with regard to this publication, including, but not limited to, the implied warranties ofmerchantability and fitness for a particular purpose.Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with thefurnishing, performance, or use of this publication.Veeder-Root reserves the right to change system options or features, or the information contained in this publication.This publication contains proprietary information which is protected by copyright. All rights reserved. No part of this publicationmay be photocopied, reproduced, or translated to another language without the prior written consent of Veeder-Root.Contact TLS Systems Technical Support for additional troubleshooting information at 800-323-1799.DAMAGE CLAIMS / LOST EQUIPMENTThoroughly examine all components and units as soon as they are received. If any cartons are damaged or missing, write acomplete and detailed description of the damage or shortage on the face of the freight bill. The carrier's agent must verify theinspection and sign the description. Refuse only the damaged product, not the entire shipment.Veeder-Root must be notified of any damages and/or shortages within 30 days of receipt of the shipment, as stated in our Termsand Conditions.VEEDER-ROOT’S PREFERRED CARRIER1. Contact Veeder-Root Customer Service at 800-873-3313 with the specific part numbers and quantities that were missingor received damaged.2. Fax signed Bill of Lading (BOL) to Veeder-Root Customer Service at 800-234-5350.3. Veeder-Root will file the claim with the carrier and replace the damaged/missing product at no charge to the customer.Customer Service will work with production facility to have the replacement product shipped as soon as possible.CUSTOMER’S PREFERRED CARRIER1. It is the customer’s responsibility to file a claim with their carrier.2. Customer may submit a replacement purchase order. Customer is responsible for all charges and freight associated withreplacement order. Customer Service will work with production facility to have the replacement product shipped as soon aspossible.3. If “lost” equipment is delivered at a later date and is not needed, Veeder-Root will allow a Return to Stock without a restockingfee.4. Veeder-Root will NOT be responsible for any compensation when a customer chooses their own carrier.RETURN SHIPPINGFor the parts return procedure, please follow the appropriate instructions in the "General Returned Goods Policy” pages in the"Policies and Literature" section of the Veeder-Root North American Environmental Products price list. Veeder-Root will notaccept any return product without a Return Goods Authorization (RGA) number clearly printed on the outside of the package.©Veeder-Root 2011. All rights reserved .