16Cause Possible remedyHearing aids not responding to remote controlcommandsHolding the remotecontrol too far awayMove the remote controlcloser to youHolding the remotecontrol too closeMove the remote control toa maximum distance of onearm’s lengthFor any problems not listed in the guide, contact yourhearing healthcare professional. If you do not have ahearing healthcare professional, please contact thenearest office listed on the back page of this booklet.