Ultimate Ears provides a limited warranty against poor fit for all Ultimate Ears Custom Products for a period of thirty (30) days from theoriginal shipping date. Material defects or workmanship in either the external shell or the internal components are covered for a period ofone year from the original shipping date. Damage or breakage due to use contrary to Ultimate Ears instruction, ordinary wear and tear,misuse, abuse, negligence, accident, unauthorized repair, acts of God, or modification of, or to any part of the Product is not covered bythe warranty, nor is the cord. Replacement cords are available upon request. Replacement cords are available in a variety of lengths andcolors. Ultimate Ears Custom Products can be repaired if necessary. Repair estimates are available upon request. If you find it necessary toreturn your Ultimate Ears Product for warranty service or repair please call our Customer Service Center at 800-589-6531 to request a returnmerchandise authorization number (RMA#), in it’s original packaging affording an equal degree of protection and ship the Product freightprepaid and insured to:Ultimate Ears5 Jenner, Suite 100Irvine, CA 92618www.ultimateears.comPlease provide as much detail as possible regarding the problem you are experiencing. Also provide return shipping and contactinformation. Warranty repairs will be returned to you at no charge via ground transportation.For products purchased outside the United States, return to your dealer or authorized service center.REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ULTIMATEEARS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSOR IMPLIED WARRANTY ON THIS PRODUCT OR RESULTING FROM THE USE OR UNAVAILABILITY OF THIS PRODUCT, EXCEPT TOTHE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE ON THIS PRODUCT IS HEREBY DISCLAIMED. THIS WARRANTY SUPERCEDES ALL OTHER WARRANTIES ASSOCIATED ORINCLUDED WITH THIS PRODUCT.Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an impliedwarranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rightswhich vary from state to state.The exclamation mark symbol shown on the left is designed to draw the attention of the reader to the need to consult thisInstruction Manual.Ultimate Ears custom product limited warranty.The small print.