8Product does not runProduct suddenly stoppedworking while in useShort run time (less than15 minutes per charge)Product runs sluggishlySometimes the productdoesn’t run, but othertimes it doesProduct makes loud noisesor grinding soundsProblem Possible Cause SolutionUndercharged batteryLoose wires or connectorsBurned out fuseMotor or electrical switch damageUndercharged batteryTires are not properly inflatedBrakes are not adjusted properlyRiding conditions are too stressfulTires are not properly inflatedProduct is overloadedBrakes are not adjusted properlyLoose wires or connectorsMotor or electrical switch damageChain is too dryCharge the battery. A new battery should be charged for at least 18hours before using the product for the first time and up to 12 hours aftereach subsequent use.Check all connections. Make sure the charger port is tightly plugged into thecharging port on the Pocket Mod, and that the charger is plugged into thewall.Check all wires and connectors to make sure they are tight.The fuse will burn out and automatically shut off the power if the motor isoverloaded.An excessive overload, such as too heavy a rider or too steep a hill, couldcause the motor to overheat. Replace the fuse with a new one of equalamperage. Correct the conditions that caused the fuse to burn out and avoidrepeatedly burning out fuse.Contact your local Razor authorized service center for diagnosis and repair.Charge the battery. A new battery should have been charged for at least18 hours before using the product for the first time and up to 12 hours aftereach subsequent use.Check all wires and connectors. Make sure the battery connector is tightlyplugged into the charger connector and that the charger is plugged intothe wall.The tires are inflated when shipped but invariably will lose some pressurebetween the point of manufacturing and your purchase. Refer to instructionon page 4.Refer to adjusting the brakes instructions on page 5.Use only on solid, flat, clean and dry surfaces such as pavement or levelground.The tires are inflated when shipped but they invariably will lose somepressure between the point of manufacturing and your purchase.Refer to instructions on page 4.Make sure you do not overload the product by allowing more than one riderat one time, exceeding the 170 lb. maximum weight limit, going up a hill ortowing objects behind the product.Refer to adjusting the brakes instructions on page 5.Check all wires around the motor and all connectors to make sure they aretight.Contact your local Razor authorized service center for diagnosis and repair.Apply a lubricant such as 3 in 1TM or Tri-FlowTM to the chain.TroubleShooTing guide