FAQs57 TechnicalProblem ActionsDigital TVAfter digital TV tuning, (orre-tuning) some or all DTVchannels are missingCheck to ensure your area is covered by DTV● transmissions.Check that the aerial and antenna cable are designed● for DTV reception. If you live within 5-10 Km of DTVtransmission towers, a combined VHF / UHF Digital TVaerial should be adequate. Outside this area, separate VHFand UHF aerials provide superior reception performance.If you live in a unit or apartment, check to ensure the Master● Antenna TV (MATV) system is designed for analogue andDTV reception. Please consult your body corporate.Picture regularly pixelateson some channels, or‘No Signal’ messageCheck “Signal Condition” via TV Setup menu. If “Signal● Quality” or “Signal Strength” are red/orange or constantlychanging, check aerial/cable/connections. If problempersists consult your local TV antenna installer.Too much signal; is “Signal Strength” always at full strength?● If yes, try attenuating (reducing) the signal strengthCheck that the aerial and antenna cable are designed for● DTV reception.● The received signal may be too weak to allow the TV to reliablylock to the selected channel to generate a viewable picture. Ifproblem persists consult your local TV aerial installer.Interference from household appliances (known as impulse● noise) such as light switches, fridges etc may cause picturebreak up and / or audio distortion. Use high quality quadshielded coaxial cable (RG6Q) fly lead between TV andantenna wall socket to minimise impulse noise pickup. Ifproblem persists consult your local TV aerial installer.Antenna installation may be using an aerial amplifier that is● faulty or an older style aerial amplifier that was not designedfor digital TV.Older style antenna cabling, loose fitting/corroded wall● socket connections/terminals etc.Picture infrequentlypixelates on some or allchannelsElectrical interference caused by local or distant lighting● storms, heavy rain, high wind etc may cause picture tobreak up and or audio to mute/distort momentarily.Impulse noise interference from an infrequently used● electrical appliance, or a passing vehicle or lawn mower witha “noisy” ignition system.Older style antenna cabling, loose fitting/corroded wall● socket connections/terminals etc.OtherTV goes into StandbymodeOff Timer function is activated.● Auto power standby function is activated.● The TV enters Standby mode about 30 mins. after analogue● broadcasting ends.The remote control doesnot work or is intermittentAre the batteries installed correctly? (p. 3)● Has the TV been switched On?● Point the remote control directly at the front of the TV (within● about 7 m and a 30 degree angle of the front of the TV).Situate the TV away from sunshine or other sources of● bright light not to shine on the TV’s remote control signalreceiver.Parts of the TV become hot Even when the temperature of parts of the front, top and rear● panels has risen, these temperature rises will not pose anyproblems in terms of performance or quality.