70Limited Warranty (for U.S.A. and Puerto Rico only)PANASONIC CONSUMER ELECTRONICS COMPANY,DIVISION OFPANASONIC CORPORATION OF NORTH AMERICAOne Panasonic WaySecaucus, New Jersey 07094Panasonic Plasma TelevisionLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer ElectronicsCompany (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the dateof original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, (b)replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replaceor refund will be made by the warrantor.PLASMA TV CATEGORIES PARTS LABOR SERVICEUp to 42” (diagonal)1 (ONE) YEAR 1 (ONE) YEARCarry-In46” (diagonal) and larger On-Site3D Eyewear Mail InDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there willbe no charge for parts.You must carry-in your product or arrange for on-site service during the Limited Warranty period. If non-rechargeable batteriesare included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United Statesor Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product which was not sold “as is”. Apurchase receipt or other proof of the original purchase date is required for Limited Warranty service.On-Site or Carry-In ServiceFor On-Site or Carry-In Service in the United States and Puerto Rico call 1-877-95-VIERA (1-877-958-4372).On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and does not includeremoval or re-installation of an installed product. It is possible that certain on-site repairs will not be completed on-site, but will require thatthe product or parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then returned.Mail-In ServiceFor assistance in the U.S.A. and Puerto Rico in obtaining replacement, please ship the product prepaid to:Panasonic Exchange Center4900 George McVay DriveSuite BMcAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit, carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in theoriginal carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling asPanasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address andprovide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normalwear and tear or cosmetic damage, nor does it cover markings or retained images on the glass panel resulting from viewing fixedimages (including, among other things, non-expanded standard 4:3 pictures on wide screen TVs, or onscreen data in a stationaryand fixed location). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which arecaused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation,mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, impropermaintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or otherbusiness), rental use of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, ordamage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THEWARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THISPRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages forlost time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The itemslisted are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITEDWARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an impliedLimited Warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have others rights which vary from state to state. If aproblem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. Ifthe problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listedfor the warrantor.PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOTCOVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.