Panasonic Viera TC-42PX34 Owner's Manual

Also see for Viera TC-42PX34: Service manual Owner's manual

Panasonic Viera TC-42PX34 Owner's Manual Manual pdf 42 page image

42Questions AnswersPictureFrequently Asked Questions (FAQ)If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out thesuggested check. If this does not solve the problem, visit the Panasonic website for further assistance. (see cover)How do I view the picture fromdevices such as a: Cable/Satellite box, game console,Blu-ray or DVD player?Press the INPUT button on the remote to select the correctinput source.Check that the device is turned on and functioningcorrectly.Why is there no picture or justa blue, black or snowy screenbeing displayed?Check if the power cord is plugged in and the TV is turnedon (front red LED light should be on; not blinking)Press the INPUT button on the remote to select the correct input source.Ensure all connections are correct and secure.When using external video source, such as a Cable/Satellite box orDVD player, check that the device is on and functioning correctly.Press MENU on the TV’s remote control. If the menu isdisplayed, then the TV is working; recheck above steps.Why doesn’t the picture looklike it is in High Definition?Press the INFO button on the remote to confirm the type of signalbeing received (p. 16). HD signal should be 720P, 1080i or 1080p.Select a High Definition channel from your HD source(Cable, Satellite or fiber optic service). HD channelssometimes broadcast non-HD content.Ensure that your HD source (HD box, Blu-ray player, etc.)is connected to the TV with an HDMI or Component cableand set to output an HD video signal.Why do black bars appear onthe top and bottom and/or sidesof the screen?Change the format (aspect ratio) of the picture by pressingthe FORMAT button on the remote control. (p. 17)Check the aspect settings on your external video source,such as Cable/Satellite box, DVD/Blu-ray Disc player, etc.Note: Some content, such as film-based movies, are available inextra-wide format. Top and bottom bars are unavoidable.Why is the picture snowy when“ANT/Cable in” is selected?When using a cable service (without a box), check that allconnections are secure.When using a cable or satellite box, change the connection(wiring) to Composite, Component or HDMI. (p. 11)If you’re using an antenna, then check that connections aresecure. Change the position or direction of the antenna andcheck the “Signal meter”. (p. 31)Why is the picture chaotic and/or torn and/or with a buzz in thespeakers?Check if electrical products such as kitchen appliances,fluorescent lights or light dimmers are nearby. They mayinterfere with the TV’s picture.Try viewing a picture from another device, such as a DVD playeror a game console, to narrow down the source of the problem.Why is there a black box on thescreen? Change settings of Closed Caption (CC). (p. 16, 35)Why is the screen blank and thepower indicator blinking?The TV has gone into shutdown mode to protect itself. Try unpluggingit for a few minutes and connecting it again. If there was a temporarypower surge on the AC line it may now be OK. If the blinking returns,call 1-877-95VIERA (U.S.A.) or 1-866-330-0014 (Canada).Why do some small spots onthe screen remain bright ordark?The Plasma panel is made up of a few million pixels andis produced with advanced technology through an intricateprocess. Sometimes a few pixels may be bright or dark.These pixels do not indicate a defective panel and will haveno impact on the performance of the TV.