81Troubleshooting (Advanced)The date and time are incorrectz Click [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time], and correct the date andtime.z If you continue to experience problems, the internal battery maintaining the clock may need to be replaced. Contact yourtechnical support office.z When the computer is connected to a LAN, confirm the date and time of the server.z This computer will not correctly recognize the date and time starting from the year 2100 A.D.When you logged on Windows, an Internet Explorer script error message isdisplayedz Click to close the displayed window. Close all other windows displayed after that by clicking on . This phenomenonoccurs during logon when the surface of the display is touched with the stylus.z During the logon process, try not to touch the surface of the display with the stylus.When the administrator password is forgottenz Check whether you have created a password reset disk.• If you have:A message is displayed when you fail to correctly enter the password. Follow the message’s instructions and set thepassword again.• If you have not:Perform the reinstallation procedure and return the hard disk to its condition in the default setting. (⇒ OperatingInstructions “Reinstalling Software”), then set up Windows and reset the password.Windows operation is slowz Also check the items in “Windows startup is slow”. (Î page 79)z If the performance is slow after installing the application software, click [start] - [Control Panel] - [Add or Remove Pro-grams] and delete the application that has been installed.Problems with Passwords and MessagesProblems with Operation during Use