Panasonic Toughbook CF-18FHAZXBM Operating Instructions Manual

Also see for Toughbook CF-18 Series: Precautions for Installing Precautions for Installing Operating instructions Supplementary instructions Supplementary instructions

Panasonic Toughbook CF-18FHAZXBM Operating Instructions Manual Manual pdf 34 page image

34 TroubleshootingDealing with Problems (Summary)The display cannot be ro-tated and the operation ofthe touch pad and the touch-screen do not match the dis-play angleThe display is not rotatedautomatically by switchingfrom Laptop mode to Tab-let mode, or vice versaThe display fails to rotateeven when the rotation but-ton is pressedWhen the screensaver startswhile the display is rotated,nothing is displayed on thescreenDisplay RotationWhen some applications are running, the display may not be rotated and the operation ofthe touch pad and the touchscreen may not match the display angle. Press the rotationbutton 1 - 3 times (until the operation of the touch pad and the touchscreen matches thedisplay angle). After exiting the application, rotate the display, then start up the applica-tion again.If the problem persists, restart the computer.Confirm that the default angle of each mode is correctly set. ( “Display Rotation”)Do not switch from Laptop mode to Tablet mode, or vice versa, while Windows is in theprocess of switching users with the Fast User Switching function.Close the applications which are open.Some screensaver types do not display anything on the screen for the first minute or so.Try changing the screensaver type.Touch Pad / TouchscreenIf you are using an external mouse, ensure that the external mouse has been connectedcorrectly.Restart the computer by using the keyboard (Press , U , and select [Restart] withR ).If the computer does not respond to keyboard commands, read “No response”( page 35).When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for the touchpad, only scroll operations are possible for the right part or bottom part of the touch pad.In this case, cursor operations are possible by using the work surface excluding the rightpart or bottom part. When no mode is set, the entire surface of the touch pad can be usedfor cursor operations.Has the Setup Utility been used to set [Touch Pad] to [Enable]?When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not beused.Has the touch pad driver been properly installed?As a result of the physical characteristics of the touchscreen, sometimes the position of thestylus does not match the position of the cursor on the screen. This is not a malfunction.Perform [Calibration] ( page 15).Has the Setup Utility been used to set [Touchscreen] to [Enable]?When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used.Has the touchscreen driver been properly installed?The cursor cannot be con-trolled properlyThe cursor does not move inscrolling area of the touchpadUnable to input using thetouch padUnable to point correctlywith the stylus included withthe computerUnable to input by touchingthe displayIs Adobe Reader installed?If you have uninstalled Adobe Reader, install using the following procedures.1 Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full.exe], then select [OK].Install Adobe Reader by following the instructions on the screen.2 Update Adobe Reader to its latest version.If your computer is connected to the Internet, start up Adobe Reader and select [Help]- [Update].If your computer is not connected to the Internet, select [start] - [Run], input[c:\util\reader\Acro-Reader_6.0.2_Update.exe], then select [OK].Reference ManualThe Reference Manual isnot displayed