55FAQs, etc.Limited Warranty (for Canada)Customer Services Directory (for U.S.A. and Puerto Rico)Limited Warranty (for Canada)Panasonic Canada Inc.PANASONIC PRODUCT - LIMITED WARRANTYPanasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees toremedy any such defect for a period as stated below from the date of original purchase.In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorizedPanasonic service facility.LIMITATIONS AND EXCLUSIONSThis warranty does not apply to products purchased outside Canada or to any product which has been improperlyinstalled, subjected to usage for which the product was not designed, misused or abused, damaged during shipping,or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nordoes it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under thiswarranty.This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of originalpurchase is required before warranty service is performed.THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIALDAMAGES.In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequentialdamages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does notinclude removal or re-installation of an installed product. If removal is required to service the product, it will be at thediscretion of the Servicentre and in no event will Panasonic Canada Inc. or the Servicentre be liable for any special,indirect or consequential damages.WARRANTY SERVICEFor product operation and information assistance, please contact:Our Customer Care Centre: 1-800 #: 1-866-330-0014Email link: www.vieraconcierge.caFOR PRODUCT REPAIRS, please contact Viera Customer Care Agent using the above contact info.IF YOU SHIP THE PRODUCT TO A SERVICENTRECarefully pack and send prepaid, adequately insured and preferably in the original carton.Include details of the defect claimed, and proof of date of original purchase.Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour.