Panasonic TC-P46G15 Operating Instructions Manual

Also see for Viera TC-P42G15: Revised troubleshooting handbook Quick setup guide Specifications Operating instructions Operating instructions

Panasonic TC-P46G15 Operating Instructions Manual Manual pdf 63 page image

63FAQs, etc.Frequently Asked QuestionsIf there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out thesuggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the modelnumber and serial number (both found on the rear of the TV).No sound is producedSound is unusualAre the speakers’ cables connected correctly? (p. 55)Is “Sound Mute” active? (p. 15)Is the volume set to the minimum?Is “TV speakers” set to “Off”? (p. 34)Change “SAP” settings. (p. 19)Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings. (p. 34)Set “SAP” setting to “Stereo” or “Mono.”Check the HDMI device connected to the unit.Set the audio setting of the HDMI device to “Linear PCM.”If digital sound connection has a problem,select analog sound connection.Problem Actions“Press any button toreturn” moves on thescreenScreenSome spots remainbright or darkChaotic image, noisyNo image can bedisplayedOnly spots are displayedinstead of imagesNeither image norsound is producedThe function to prevent “Image retention” is activated.(Not a faulty symptom)• The screen saver is activated if the TV unit is not operated fora certain time in SD mode.• “Image retention” (p. 7)The Plasma panel is made up of a few million pixels andis produced with advanced technology through an intricateprocess. Sometimes a few pixels may be bright or dark.These pixels do not indicate a defective panel and willhave no impact on the performance of the TV.Check nearby electrical products(car or motorcycle ignition systems, fluorescent lamp, etc.)Check Picture menu (p. 34)Check the cable connections. (p. 11-14)Check that the correct input has been selected. (p. 26)Check the channel settings. (p. 50)Check the antenna cables.Is the AC power cord plugged into the outlet?Is the TV unit turned On?Check Picture menu (p. 34) and volume.Check the AV cable connections. (p. 11-14)Check that the correct input has been selected. (p. 26)Black Box appears Change settings of Closed caption (CC). (p. 57)Sound TV setParts of the TV setbecome hot.Even when the temperature of parts of the front, top andrear panels has risen, these temperature rises will notpose any problems in terms of performance or quality.Unknown sound heard1- Sounds from TVcabinet2- Whirring sound3- Tick/Click sound4- Buzzing sound1- Changes in the temperature and humidity of the room may causethe TV’s cabinet to expand or contract and produce metallicsounds. This is not a sign of faulty operation or a malfunction.2- The TV may have a cooling fan that makes a soft whir.This is not a sign of faulty operation or a malfunction.3- When the TV is powered on, an electrical component in the TV activatesproducing a tick/click sound. This is not a sign of faulty operation or a malfunction.4- Electrical circuits are active while the TV set is on.This is not a sign of faulty operation or a malfunction.