Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333 103Useful InformationBefore Requesting HelpIf you experience any problems with the normal use of your apparatus, you shouldunplug it from the telephone outlet and connect a known working telephone in its place.If the known working telephone still has problems, then please contact the customerservice department of your Network provider.If it operates correctly, then the problem is likely to be a fault in your apparatus.In this case, contact your supplier for advice. Your Network provider may charge you ifthey attend a service call that is not due to an apparatus supplied by them.Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor(Base Unit).Problem Possible cause Solution PageThe unit does not work. • Batteries not installedproperly.• AC adaptor of base unitnot connected properly.• Re-install batteriesproperly.• Disconnect and thenconnect AC adaptor.p.15Display is blank. • Cordless handset notturned on.• Turn on power. p.18Cordless handset will notturn on.• Batteries not inserted.• Batteries not charged.• Insert the 2 rechargeablebatteries supplied.• Place cordless handseton charger and connectAC adaptor to chargerand AC outlet (full chargeperiod 7 hrs).p.15Battery charge icon notcounting up.• Dirty charge contact.• Charger not powered up.• Clean charge/batterycontact and retry charge.• Connect AC adaptor tocharger and AC outlet.p.16p.15icon flashes. • Cordless handset notregistered to base unit.• Cordless handset out ofrange of base unit.• No power into base unit.• Register cordlesshandset to base unit.• Move cordless handsetcloser to base unit.• Connect AC adaptor tobase unit and AC outlet.p.86p.15Cordless handset busytone heard when ispressed.• Cordless handset out ofrange of base unit.• Another unit in use.• Move cordless handsetcloser to base unit.• Wait for the other user tocomplete call.No dial tone. • Telephone line notconnected.• Insert telephone cord tonetwork.• Turn power OFF thenON.p.15p.18