26Troubleshootingn DisplayThe cursor cannot be con-trolled properly.l Operate the following steps.A Restart the computer and press F2 or Del while [Panasonic] boot screen is dis-played.B Set [GPS] to [Disabled] in the sub-menu of [Serial and Parallel Port Settings] in the[Advanced] menu of the Setup Utility.C Press F10 and select [Yes] at the confirmation message, and press Enter.The computer will restart.D Log on to Windows as an administrator.E Click (Start) and input “c:\util\drivers\gps\GPS.reg” in [Search programs andfiles], and press Enter.F Click [Yes], click [Yes], and click [OK].Then restart the computer.G Press F2 while [Panasonic] boot screen is displayed.H Set [GPS] to [Enabled] in the sub-menu of [Serial and Parallel Port Settings] in the[Advanced] menu.I Press F10 and select [Yes] at the confirmation message, and press Enter.n Touch Pad / Touchscreen (only for model with touchscreen)The cursor does not work. l When using the external mouse, connect it correctly.l Restart the computer using the keyboard.Press and press è two times, and press to select [Restart] and press Enter.l If the computer does not respond to keyboard commands, read “No response”(è below).Cannot input using the touchpad.l Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.l The drivers for some mice may disable the touch pad. Check your mouse’s operatinginstructions.screen>Cannot input using thetouchscreen.l Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.Cannot point the correct posi-tion using the included stylus.l Perform the touchscreen calibration (è page 16).n On-screen DocumentThe document of PDF for-mat is not displayed.l Install Adobe Reader.A Log on to Windows as an administrator.B Click (Start) and input “c:\util\reader\AdbeRdr1001_en_US.exe” in [Search pro-grams and files] then press Enter.C Update Adobe Reader to its latest version.If your computer is connected to the internet, start up Adobe Reader and click [Help]- [Check for Updates...].n OthersNo response. l Press Ctrl+Shift+Esc to open Task Manager and close the software applicationthat is not responding.l An input screen (e.g., password input screen at startup) may be hidden behind anotherwindow. Press Alt+Tab to check.l Slide the power switch for 4 seconds or longer to shut down the computer, and thenslide the power switch to turn it on. If the application program does not work normally,uninstall and reinstall the program. To uninstall, click (Start) - [Control Panel] - [Pro-grams] - [Uninstall a program].Troubleshooting (Basic)
