4948Available in the U S only for the K-12 market starting fall 2014To know how to use Windows 8 1 properly, it is better tolearn how to use Windows by utilizing Windows HelpWINDOWS HELPMove the pointer on the screen to the top or bottom rightedge of the screen to view the Charms menuAlternatively, drag the right edge inward with your finger toview the Charms menuSelect Charms menu > Settings > HelpFor access to the most recent online Help, you need toconnect your computer to the InternetTROUBLESHOOTINGThis section describes some common problems andsuggested solutions, and ways to recover your computerfrom a crashBe aware that the problems and solutions described hereare meant only as a guide They are not definitive problemsolving techniquesFor certain problems, you might need help from yourreseller or your service providerWhen you observe a problem, stop operation immediately,because taking further action might result in data loss ordamage Take a note of what the system is doing and whatactions you performed before the problem occurredProvide detailed information to your service provider forquicker problem resolutionFor about any problem, follow these steps:1 Restart your tablet2 Check your wireless LAN connection3 Reset your wireless LAN connection4 Plug your tablet to a wall socket to charge it for at leastone hourDISPLAY PROBLEMSWhen I turn on thecomputer, nothingappears on the screen.n If the screen is blank, make sure that:– The AC adaptor is connected to the computerand the power cord is plugged into a workingelectrical outlet.– The computer power is on. (Press the powerbutton again for confirmation.)n If these items are properly set, and the screenremains blank, have the computer serviced.My screen goes blankwhile the computeris on.n Your power management is enabled. Do one ofthe following to resume from sleep mode:– Press any key on the keyboard. (Cannot beused in Tablet mode.)– Press the power button.– Press the Windows button.The screenis blankn Do the following:– If you are using the AC adaptor, orusing the battery, and the battery statusindicator is on, press Fn+F8 to make thescreen brighter (this operation needs keyboardconnection).– If the power indicator is blinking, press thepower button to resume from sleep mode.– If the problem persists, follow the solutionin the next problem “The screen is unreadableor distorted.”TroubleshootingTroubleshootingTroubleshooting