ENCustomer Service ENWe recommend our Haier Customer Service and the use of original spare parts.▶ your local dealer or▶ and FAQs and where you can activate the service claim.To contact our Service, ensure that you have the following data available.The information can be found on the rating plate.Model________________________ Serial No.___________________________Also check the Warranty Card supplied with the product in case of warranty.European Haier addressesCountry* Postal address Country Postal addressItalyFranceSpainPortugalBelgium-FRBelgium-NLNetherlandsLuxembourgGermanyAustriaHaier Deutschland GmbHHewlett-Packard-Str. 4D-61352 Bad HomburgGERMANYPolandCzechiaHungaryGreeceRomaniaRussiaUnitedKingdom26Haier Europe Trading SRLVia De Cristoforis, 1221100 VereseITALYHaier Appliances UK Co. Ltd.One Crown SquareChurch Street EastWoking, Surrey, GU21 6HRUKHaier Poland Sp. zo.o.Al. Jerozolimskie 181B02-222 WarszawaPOLANDHaier Benelux SAAnderlechtRoute de Lennik 451BELGIUMHaier Iberia SLPg. Garcia Faria, 49-5108019 BarcelonaSPAINHaier Europe Trading SRLVia De Cristoforis, 1221100 VereseITALYAVAILABILITY OF SPARE PARTS:Thermostats, temperature sensors, printed circuitboards and light sources are available for a minimum period of seven years after placingthe last unit of the model on the market.Door handles, door hinges, trays and baskets fora minimum period of seven years and door gaskets for a minimum period of 10 year, afterplacing the last unit of the model on the marketMinimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1year for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year forMorocco, 6 months for Algeria, Tunisia no legal warranty required.For further information about the product, please consult https://eprel.ec.europa.eu/or scan the QR on the energy label supplied with the appliance.