15• Check the door seal for any kinks, debris or damage. If you notice any, and are unable to resolvethe issue yourself, contact Customer Care so that the seal can be replaced.• This can be due to the decor door(s) not being properly fitted. If you are at all unsure, ask yourfitter to check the decor doors.If excessive ice has formed in the freezer:• It is normal for some ice to form in the freezer. This does not constitute a fault with the appliance.• Check that there is some resistance when opening the door of the appliance. If it opens at theslightest touch it may mean that the door seal needs to be replaced.• Check the door seal for any kinks, debris or damage. If you notice any, and are unable to resolvethe issue yourself, contact Customer Care so that the seal can be replaced.• This can be due to the decor door(s) not being properly fitted. If you are at all unsure, ask yourfitter to check the decor doors.Technical assistanceTo contact the technical assistance, visit our website: https://corporate.haier-europe.com/en/Under the section “website”, choose the brand of your product and your country. You will beredirected to the specific website where you can find the telephone number and form to contactthe technical assistanceInstallationThis appliance must never be installed close to heat sources, e.g. heating elements or cookers,nor in damp places.Seek the help of another individual, or two, when installing this appliance. This appliance mayhave sharp edges. Wear adequate PPE for the task and environment.• To ensure the appliance is level, you should use the heightadjustable feet at the front of the appliance.• The cooling system at the rear of the appliance must not touch therear wall. The greater the gap, the better.• The appliance must be installed with adequate ventilation. Ensurethat thereis clearance above the appliance to allow air to escape and that thereis space between the rear of the appliance and the wall.Install the appliance at a location where the ambient temperaturecorresponds to the climate class indicated on the rating plate of theappliance:- Extended temperate (SN): ‘this refrigerating appliance is intended tobe used at ambient temperatures ranging from 10 °C to 32 °C’- Temperate (N): ‘this refrigerating appliance is intended to be used atambient temperatures ranging from 16 °C to 32 °C’- Subtropical (ST): ‘this refrigerating appliance is intended to be usedat ambient temperatures ranging from 16 °C to 38 °C’