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Frequently asked questions
If the TV starts to overheat, unplug it immediately. Ensure that no vents or openings are covered or blocked, as inadequate ventilation can cause overheating. Also, avoid placing the TV in confined spaces or in a box while using it.
No, you should not install your TV near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat. This includes amplifiers and other electronic devices that generate heat.
The steps for preparing the LCD TV for wall mounting are outlined in the 'PREPARING YOUR LCD TV FOR WALL MOUNTING' section on page 7 of the user manual.
To connect a sound bar, use an optical audio cable and plug it into the 'Optical Out' port on the TV.
To switch to Chromecast mode, press the INPUT button on the remote control to open the input source list, then select the Chromecast input.
To adjust the volume, use the VOL+ or VOL- buttons on the remote control to increase or decrease the volume level.
To switch between different input sources, press the INPUT button to open the input source list. Use the arrow buttons to highlight the desired input and press OK to switch to it.
The auto channel scan usually takes a few minutes to complete but can take up to 20 minutes. If it takes longer, you can cancel the channel scan by pressing the EXIT button.
The power consumption of the 50UG6550G in standby mode is ≤ 0.50W.
Check if the TV’s AC power cord is plugged into the outlet. Unplug the TV, wait for 60 seconds, then reinsert the plug into the outlet and turn on the TV again.