Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, pLease record the following information.Serial Number (located on the inside of the printer): _Model Number (located on the top of the printer): _Printer Driver CD-ROM number (located on the CD-ROM): _Purchase Date:~ _Customer Technical Support Sequence*1. Internet - www.canonhelp.comFor quick and comprehensive self-help in an intuitively guided interactive troubleshootingenvironment, the place to start is our helpful tech support web site. In addition, the latestdriver downloads, answers to frequently asked questions, product information, and"where to buy" instructions are found here.2. Email Tech Support - www.canonhelp.comFor individual attention to a special issue, try emailing our friendly technical engineers,specially trained to communicate quick, easy, and logical solutions to your inquiries within24 hours.3. Toll-Free Live Tech Support - (1-800-828-4040)This option provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays), during your product's 1 year limited warranty period.Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).4. Extended Service and Support - www.canonesp.comCanon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended serviceprogram that provides up to three full years of service and support coverage at a veryattractive price. CarePAK offers toll-free Canon technical support and includes Canon'ssuperb Instant Exchange product replacement program. For further information aboutextending your Canon service and support, call (1-800-385-2155), orvisit our Web site atwww.canonesp.com. CarePAK must be purchased during your product's warranty period.For more information and updated program specifics, please visit our web site atwww.canonhelp.com.* Support program specifics are subject to change without notice.