Canon EOS DIGITAL REBEL XT/350D DIGITAL Instruction Manual

Also see for DIGITAL IXUS v EOS D30: Owner's manual Instruction manual Instruction manual Instruction manual Instruction manual

Contents

Canon EOS DIGITAL REBEL XT/350D DIGITAL Instruction Manual Manual pdf 39 page image

5-11234Cover/Table ofContentsIntroductionDownloading Imagesfrom the CameraSetting the Camerasother than the EOS-1DSeries CamerasSetting the EOS-1DSeries CamerasTroubleshootingIndexRemote ShootingTroubleshootingThis chapter provides troubleshooting and explains how to uninstall thesoftware.O Click on the item to display its page.Troubleshooting ................................................................................................................ 5-1Uninstalling the Software ................................................................................................. 5-3Uninstalling the Driver .................................................................................................... 5-3Folder Structure and File Names ..................................................................................... 5-4Index ................................................................................................................................... 5-4TroubleshootingIf you could not complete the installation correctly, or communication between the camera andcomputer fails, or you connected the camera and computer before installing the software,consult the items described below.O For instructions on installing, refer to the “Software Guide” supplied with the camera.O Are you using Windows XP under a setting other than [Computeradministrator] privileges or using Windows 2000 under a setting other than[Administrator] privileges?J You cannot install software if a user setting other than [Computer administrator]privileges or [Administrator] privileges is selected. Select the [Computer administrator]privileges user setting in Windows XP or the [Administrator] privileges user setting inWindows 2000. For detailed information on selecting the user setting, refer to yourcomputer’s instruction manual.O Is the cable firmly plugged into its socket?J To complete the installation, ensure that the plugs on the dedicated cable are securelyplugged into the ports on the camera and computer when you connect the camera toyour computer.O Are the camera and computer set up correctly for communication?J Is the camera’s power switch set to ?J Even when the camera’s power switch is set to , operation of the Auto power offfunction will automatically switch the camera off. To prevent this, set the Auto power offfunction to [Off]. For more details, refer to the camera’s Instruction Manual supplied withthe camera.O Does the [Add New Hardware Wizard] ([Found New Hardware Wizard] inWindows 2000) dialog box appear during installation?J Click the [Cancel] button, disconnect the dedicated cable, and then repeat theinstallation procedure from the beginning.O Doesn’t the installer panel appear?J Use the following procedure to display the installer panel.Click the [Start] button X [My Computer]. (In Windows 2000, double-click[My Computer] on the desktop.) X click on the CD-ROM drive containingthe CD with the right button on the mouse X select [Open] from the menuthat appears X double-click the icon on the right.Installation failed. O Is the driver installed?J The driver is required for communication between the camera and computer. When youwant to communicate between the camera and computer, be sure to install the drivershown below appropriate to your windows.• Windows XP: WIA Driver• Windows 2000: TWAIN DriverO Have you installed the WIA Driver or TWAIN Driver?J Even if you have installed the WIA Driver or TWAIN Driver, installation is not completedunless the camera is connected to the computer. Insert the Solution Disk into the CD-ROMdrive, install the WIA Driver or TWAIN Driver, and then connect the camera to yourcomputer.O Does your computer comply with these requirements? Cameras other than EOS-1D series camerasJ Computer with Windows XP or Windows 2000 preinstalled and equipped with a USBport as a standard feature.* Operation is not guaranteed when a connection is used on computer systems otherthan those listed above. EOS-1D series camerasJ Computer with Windows XP or Windows 2000 preinstalled and equipped with anOHCI-compliant IEEE1394 port.* Operation is not guaranteed when a connection is used on computer systems otherthan those listed above.O Are the camera and computer connected correctly?J Connect the camera to your computer correctly using the dedicated cable (p.1-3, p.1-4).O Have you made the correct [Communication] settings for cameras thatrequire [Communication] settings?J Set the camera’s [Communication] to [PC connect.] or [PC connection] for the EOS 5Dand EOS DIGITAL REBEL XT/350D DIGITAL, to [Print/PC] for the EOS 30D, and to[Normal] for the EOS 20D, EOS 10D and EOS DIGITAL REBEL/300D DIGITAL (p.1-2).* With the EOS 10D, you must also change the firmware to version 2.0.0 or later. Fordetails on changing, refer to the Canon’s web site.I have installed the software but the camera andcomputer cannot communicate.

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